Peak Teller:

Fitchburg Federal Credit Union; Madison (WI); On-site; USD 10,000 - 60,000; Part time

Job summary

Join Fitchburg Federal Credit Union as a Peak-Time Teller, where you'll provide essential member service while developing your skills in a supportive environment. This part-time position offers a chance to positively impact members' lives through effective transactions. With a flexible schedule and various perks, this is an excellent opportunity for those seeking a part-time role.

Benefits

Paid time off (pro-rated)

401k option with company match

Paid volunteer time annually

Annual variable bonus reward

Qualifications

• 1 year of customer service experience required.
• Able to work with diverse customer backgrounds.
• Excellent interpersonal and professional skills essential.

Responsibilities

• Provide front-facing member service at the Fitchburg branch.
• Process member requests accurately and efficiently.
• Identify opportunities to deepen member relationships.

Skills

Interpersonal

Customer Service

Problem Solving

Team Player

Education

High School Diploma or equivalent

Job description

Join to apply for the Peak Teller role at Fitchburg Federal Credit Union.

Job Requirements: Peak Time Teller: Fitchburg Branch ID 2025-5779

Location: Fitchburg

Category: Teller

FTE: 0.39

Schedule: Monday - Friday 3:00pm - 6:15pm plus 9 Saturdays per quarter 8:30am-1:30pm

Salary: Grade 5 Min USD $19.00/Hr.

Overview

Looking for a part-time job where you can come to work each day excited about what you do? UW Credit Union's Fitchburg branch is hiring a Peak-Time Teller and we want YOU to apply! As a Peak-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union's members. Your job is to make a positive impact on members' lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!

Why work for UW Credit Union?

• Join one of Wisconsin's premier financial institutions, a four-time recipient of Madison Magazine's Best Places to Work, and a two-time Milwaukee Journal Sentinel's Top Workplace.
• Peak/Part time employees earn paid time-off (pro-rated based on hours worked).
• 2 weeks paid Caregiver Leave (pro-rated based on hours worked).
• 2.5 weeks paid New Child Leave (pro-rated based on hours worked).
• 16 hours paid volunteer time annually.
• Paid holidays (if normal work schedule falls on a recognized holiday).
• Personal development and peer connections through Employee Community Groups.
• 401k option with company match of up to 5%, plus approximately 4% discretionary match.
• Annual variable bonus reward.
• Employee Assistance Program and more!

Responsibilities

• Be the face of UW Credit Union by providing front-facing member service at the Fitchburg branch location.
• Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy.
• Maintain a high degree of knowledge in all UW Credit Union products and services.
• Ensure all members requests are processed accurately and efficiently.
• Adhere to UW Credit Union's Cash Management policies and procedures.
• Research all teller transactions when potential errors are identified, and communicate with affected members.
• Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals.
• Consistently seek out opportunities to exceed member expectations.

Qualifications

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player that can confidently jump in where and when needed.
• Ability to work in an autonomous environment.

Apply online: ipc.us/t/30604B0381D0481A

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Finance and Sales
• Industries: Accounting

Referrals increase your chances of interviewing at Fitchburg Federal Credit Union by 2x.

Other roles:

• Peak-Time Teller (Madison Branch Locations)
• Relationship Banker - New Branch Opening!
• Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1069)