PDS Case Support Coordinator

Cumberland River Behavioral Health; Corbin (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Cumberland River Behavioral Health in Corbin, KY is seeking an Administrative Support Specialist to assist with documentation, data entry, and front desk duties. You will manage POC due dates, process mail, and maintain applicant databases in MWMA while supporting Case Managers.

This full-time role requires strong communication, organization, and the ability to handle confidential information with care and professionalism.

Qualifications

• High School Diploma or GED.
• Proficient computer and typing skills.
• Strong organizational abilities.
• Excellent oral and written communication.
• Ability to exercise good judgment, tact and compassion.
• Ability to work with diverse populations and teams.

Responsibilities

• Send POC’s and addendums to Case Managers in a timely fashion.
• Copy and file documents; maintain a calendar of staff absences.
• Enter client applications and supporting documents into the MWMA system.
• Maintain database of applicants and their status.
• Answer phones and assist front office when receptionist is unavailable.
• Maintain confidentiality of sensitive information.
• Assist clients and families with MWMA data entry and waiver applications.

Skills

Communication skills

Typing

Organization

Oral communication

Written communication

Problem solving

Education

High School Diploma or GED

Tools

Computer skills

Job description

Cumberland River Behavioral Health in Corbin, KY is seeking an Administrative Support Specialist to assist with documentation, data entry, and front desk duties. You will manage POC due dates, process mail, and maintain applicant databases in MWMA while supporting Case Managers.

This full-time role requires strong communication, organization, and the ability to handle confidential information with care and professionalism.