PDI Technician

Delmarva RV Center, Inc.; Milford (DE); On-site; USD 28,000 - 37,000; Full time

Job summary

Delmarva RV Center, Inc. is seeking a Pre-Delivery Inspection / Prep technician in Milford, DE. The role involves greeting visitors, delivering exceptional customer service, and performing routine inspections and prep work to ready RVs for delivery.

Responsibilities include comprehensive inspections, testing appliances and systems, minor repairs, and demonstrations for new owners. The work is outdoors at times, with emphasis on safety and thoroughness. 40 hours per week, full-time schedule.

Qualifications

• Attention to detail with excellent customer service, communication, and interpersonal skills.
• Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods.
• Good communication, organizational skills, and learning skills.
• High level of energy and excellent work ethic.
• Effective communication skills, both oral and written with co-workers and customers.
• Team-player able to work on their own initiative in a dynamic, fast paced environment.

Responsibilities

• Complete comprehensive inspection including interior and exterior, window and door operations, awnings and slide operations, water pressure tests, appliance testing.
• Ensure all appliances and mechanical parts are in working order prior to delivery to customer.
• Ensure electric and plumbing fixtures are in working order prior to delivery.
• Complete company check sheets and related forms as documentation of verification of work completion.
• Provide a demonstration for new RV/camper owners on operation of systems such as awning, ventilation, plumbing and heating.
• Clean interiors and exteriors per company standards and client requests.
• Operate steamers, hoses, vacuums, and other equipment to meet service expectations.
• Use cleaning, protective, and restorative agents to maintain appearance of RVs/campers.
• Manage inventory and report for reordering supplies.
• Perform routine service inspections or tests and complete standard maintenance jobs.
• Respond to client inquiries and fulfill requests; communicate with coworkers, supervisors, and customers to ensure timely deliveries.

Skills

Attention to detail

Customer service

Communication

Team-player

Manual dexterity

Outdoor work

Job description

Now Hiring for Delmarva RV Center - PDI Technicians

Summary

Job Title: Pre-Delivery Inspection / Prep

Job Category: Full-time / Non-Exempt

Level/Salary Range: 27,560.00 – 37,440.00 per year

Position: Shop / Service Department
Reports to: Shop Foreman

A Pre-Delivery Inspection for Delmarva RV Center Inc is responsible for greeting visitors in a friendly, interested, and helpful manner while also delivering exceptional customer service in addition performs routine service inspections or tests and completes standard maintenance jobs. The PDI is a very important step in the buying process. The Pre- Delivery Inspection is responsible for the prep of the RV / camper for the delivery to the customer. This will include providing a comprehensive inspection including but not limited to interior and exterior, window and door operations, awnings and slide operations, water pressure tests, appliance testing and provide a demonstration for new RV / camper owners
of how to operate the RV / camper systems such as awning and slide features, ventilation, plumbing and heating. The basic responsibilities include, but not limited to; Exterior / interior cleaning, Inspection and minor repairs, and presentation / demonstration for new owner(s). Strong customer service skills are required.

ESSENTIAL RESPONSIBILITIES

• Complete comprehensive inspection including but not limited to interior and exterior, window and door operations, awnings and slide operations, water pressure tests, appliance testing.
• Ensure all appliances and mechanical parts are in working order prior to delivery to customer.
• Ensure electric and plumbing fixtures are in working order prior to delivery.
• Completion of company supplied check sheets and other related forms as documentation ofverification of completion of work.
• Provide a demonstration for new RV / camper owners of how to operate the RV / camper systems such as awning and slide features, ventilation, plumbing and heating.
• Cleaning interiors and exteriors in compliance with all company standards and client requests.
• Operating steamers, hoses, vacuums, and other equipment to meet service expectations.
• Using cleaning, protective, and restorative agents to maintain and enhance the appearanceof RV's and campers.
• Managing inventory and reporting as necessary for reordering supplies.
• Performs routine service inspections or tests and completes standard maintenance jobs.
• Responding to client inquiries and fulfilling their requests. Communicating with coworkers, supervisors, and consumers to ensure timely deliveries.

QUALIFICATIONS / SKILLS

• Attention to detail with excellent customer service, communication, and interpersonal skills.
• Ability to meet the physical demands of the position, including walking, crouching, bending,and standing for extended periods.
• Good communication, organizational skills, and learning skills
• High level of energy and excellent work ethic
• Effective communication skills, ability to communicate effectively, both orally and in writing
  with co-workers
  and customers
• Team-player able to work on their own initiative in a dynamic, fast paced, challenging
  environment.
• Maintain integrity and confidentiality.
• Bending, squatting, kneeling, reaching above shoulder level, pushing, and pulling are
  required on a constant basis.
• Candidates must be able to maneuver in tight spaces, climb stairs, and use hands for
  grasping and fine manipulation; good manual dexterity and balance while working off the
  ground is required.
• The worksite is up to 100% outdoors. Outdoor worksites are exposed to various weather
  conditions.

HOURS PER WEEK / WORKING DAYS

Monday through Saturday scheduled a total of 40 hours. If working on Saturday, you will be scheduled off on a weekday.