PD Dispatch- Call Taker/Dispatch

National Police; Northern (KY); Hybrid; USD 34,000 - 45,000; Full time

Job summary

The National Police in Northern Kentucky seeks a capable dispatcher to operate emergency radio communications and CAD systems, coordinating police, fire, and animal services. Applicants must handle high-stress situations, maintain manuals and maps, and work with various agencies and the public.

Required: high school diploma or equivalent, typing 35 WPM, successful NIMS training within six months, and a thorough background check with drug and hearing tests. Shift work is expected.

Qualifications

• High school diploma or equivalent.
• Typing at least 35 words-per-minute.
• Completion of required NIMS level training within six months of hire.
• Background check, drug test and hearing test required.

Responsibilities

• Operate and coordinate combined radio communications for police, fire, and animal services.
• Manage 9-1-1 CAD, NCIC/MULES/REJIS systems and related tech.
• Maintain procedures manuals, directories and maps; respond calmly under high stress.
• Interact with staff across departments and with citizens and visitors.

Skills

Typing 35 WPM

Multi-tasking

Ability to work under stress

Education

High school diploma or equivalent

Job description

Salary: 28.84 USD

Position Summary:

Operates and coordinates combined radio communications for police, fire, and animal services. Duties include operation of 9-1-1 computer-aided dispatch, NCIC/MULES/REJIS systems, cause response and emergency preparedness weather warning sirens, TDD-TTY {hearing impaired phone) and 24-hour recorder as required. Maintains all procedures manuals, directories and maps and performs related duties. Must be able to multi-task and react to high stress situations. In addition to contact with Police, Fire, and Animal Services staff, the position interacts with Codes, other City departments, and Ambulance Personnel as well as citizens and visitors.

Requirements:

• High school diploma or equivalent.
• Must be able to type at least 35 words-per-minute.
• Successful completion of training program, including the completion of required NIMS level training within first six months of hire.
• Work is performed inside, sitting at radio console in a confined area with several employees at a time.
• Must be available for shift work and weekends.
• Valid Driver’s License
• Typing Test and Critical Test
• Drug testing and Hearing Test
• Comprehensive Background Check