PCU Unit Secretary | Patient Care Admin & Scheduling

Bon Secours; Richmond (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision coverage

Paid time off and parental leave

Tuition assistance

Job summary

A healthcare network is seeking a full-time Unit Secretary for St. Mary’s Hospital in Richmond, Virginia. This role involves providing clerical support to the nursing unit, troubleshooting caller issues, scheduling appointments, and maintaining a positive environment. Ideal candidates should possess a high school diploma and strong customer service skills. Familiarity with EPIC EHR and prior healthcare clerical experience are preferred. The organization offers competitive pay, benefits, and growth opportunities.

Qualifications

• High School Degree or GED is required.
• Prior healthcare clerical work is preferred, not required.
• Familiarity with EPIC EHR is preferred, not required.

Responsibilities

• Provides clerical support to nursing unit effectively.
• Troubleshoots and resolves caller problems and requests.
• Schedules discharge follow-up appointments.
• Records traumas and codes as needed.

Skills

Problem-solving skills

Basic computer skills

25 WPM typing skills

Excellent communication skills

Interpersonal skills

Education

High School Degree or GED

Tools

EPIC Electronic Health Record (EHR)

Job description

A healthcare network is seeking a full-time Unit Secretary for St. Mary’s Hospital in Richmond, Virginia. This role involves providing clerical support to the nursing unit, troubleshooting caller issues, scheduling appointments, and maintaining a positive environment. Ideal candidates should possess a high school diploma and strong customer service skills. Familiarity with EPIC EHR and prior healthcare clerical experience are preferred. The organization offers competitive pay, benefits, and growth opportunities.