Unit Secretary – Patient Care & Admin (EPIC EHR)

Bon Secours Mercy Health; Portsmouth (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Incentives

403(b) with employer contributions

Medical/dental/vision coverage

Paid time off

Tuition assistance

Professional development

Job summary

Bon Secours Mercy Health is seeking a Unit Secretary for Maryview Medical Center in Portsmouth, VA. The role provides clerical support on the nursing unit, ensuring organized operations and a positive culture across the team.

The position requires a high school diploma or GED with prior healthcare clerical experience preferred, and familiarity with EPIC EHR is a plus. The baseline pay ranges from $16.76 to $24.65 per hour, reflecting a supportive benefits package.

Qualifications

• Must have basic problem-solving skills and strong communication abilities.
• Typing speed around 25 words per minute with accuracy.
• Excellent interpersonal skills and customer-focused approach.
• Ability to engage with staff and patients in a professional manner.

Responsibilities

• Troubleshoot caller problems and resolve requests promptly.
• Provide courteous, customer-focused service for internal and external callers.
• Schedule discharge follow-up appointments and assist in recording traumas and codes.
• Perform other clerical duties and projects as assigned.
• Adhere to department procedures and assist on unit as needed.

Skills

Problem solving

Typing 25 wpm

Communication

Interpersonal skills

Customer service

Education

High School Degree or GED

Tools

EPIC EHR

Job description

Bon Secours Mercy Health is seeking a Unit Secretary for Maryview Medical Center in Portsmouth, VA. The role provides clerical support on the nursing unit, ensuring organized operations and a positive culture across the team.

The position requires a high school diploma or GED with prior healthcare clerical experience preferred, and familiarity with EPIC EHR is a plus. The baseline pay ranges from $16.76 to $24.65 per hour, reflecting a supportive benefits package.