PCS Logistics Coordinator

Cross Catholic Outreach; Boca Raton (FL); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Cross Catholic Outreach seeks a PCS Administrative and Operations Manager to support Box of Joy logistics and food packing events. The role handles domestic shipping, warehouse, inventory and vendor communications, coordinating with volunteers and dioceses for timely operations.

Ideal candidates are highly organized, proactive and capable of managing multiple priorities in a fast-paced environment while upholding ministry values and confidentiality.

Qualifications

• Associate’s degree in business, logistics, administration or related field required.
• Bachelor’s degree preferred or commensurate experience.
• Proficiency with Microsoft Office and Google Docs; CRM experience a plus.
• Ability to travel domestically and internationally as needed.

Responsibilities

• Assist with Box of Joy logistics from sign-up through screening center delivery and prep for international shipment.
• Coordinate domestic transportation, tracking shipments and warehouse operations.
• Manage inventory, materials, and supplier communications for events.
• Communicate shipping instructions and schedules with parishes, dioceses and partners.
• Maintain records, reports and documentation; ensure SOPs are followed.
• Support on-site operations, including supplies, equipment, and safety protocols.

Skills

Strong organizational skills

Proactive problem solver

Communication skills

Teamwork and independence

Detail-oriented

Bilingual Spanish a plus

Education

Associate’s degree in business, logistics, operations, administration, or a related field

Bachelor’s degree preferred

Tools

Microsoft Office

Google Docs

CRM experience

Job description

PCS Administrative and Operations Manager

Location:

Hybrid, with seasonal on-site presence at distribution center/National Box of Joy Screening Center (during Box of Joy peak season and as needed)

Position Summary:

The PCS Logistics Coordinator provides day-to-day operational and administrative support for the Box of Joy Ministry and Food Packing Events. Working closely with the PCS Logistics Manager, this position helps to coordinate domestic shipping, warehouse and screening-center activities, inventory, vendor communications, data tracking and other operational needs.

The Logistics Coordinator is responsible for ensuring that logistics activities are organized, documented and completed accurately and on schedule. This position will communicate with volunteers, staff, dioceses, parishes, vendors, carriers and other partners and will assist in identifying and resolving logistical issues.

The ideal candidate is highly organized, detail-oriented, dependable and proactive, with the ability to manage multiple priorities in a fast-paced environment while providing excellent service to both internal and external stakeholders.

Duties and Responsibilities:

• Assist with Box of Joy Logistics from sign-up and collection through screening center delivery and preparation for international shipment, including coordinating domestic transportation and tracking shipments.
• Support Box of Joy inventory and materials management, including ordering and receiving supplemental items, organizing materials and assisting with inventory counts and reconciliation.
• Communicate with participating locations regarding shipping instructions, schedules, tracking information and logistical questions.
• Assist with communication for parishes/communities actively participating in Box of Joy and Food Packing Events; shipping requests, responding to inquiries, and coordinating resources.
• Coordinate day-to-day warehouse and screening-center operations, including supplies, equipment, inventory organization, carton movement and operational readiness.
• Collaborate with PCS, Donor Program Services, Marketing and other departments to support Box of Joy, Food Packing Events and other logistics-related initiatives and ensure timely communication and coordination.
• Contribute to logistics policies/standard operating procedures (SOPs) that standardize engagement processes and activities related to Box of Joy and Food Packing Events.
• Support and assist with the creation and execution of in-land shipping strategy, inventory control, and transport from participating locations/dioceses to the Box of Joy hub; engage 3rd-party carriers and overland freight bookings.
• Assist with warehouse facilities and tools/resources; direct on-site operations to meet cost, productivity, accuracy, and timeliness goals.
• Collaborate with the Logistics Manager on inventory control, ordering bulk supplies, and shipping of materials required per food packing event or Box of Joy needs.
• Set up the food packing supply bin for each food packing event. Clean up and replenish supplies after events.
• Uphold organizational protocols for donor/volunteer/vendor records and documentation; share constructive feedback to improve processes/strategies.
• Forklift operation certification is a plus.
• Other duties as assigned.

Knowledge, Skills & Abilities Require/Preferred:

• Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of the ministry.
• Feels a calling to serve God through serving Cross Catholic Outreach in this capacity.
• Believes in and supports the mission and ministry of Cross Catholic Outreach, and agrees with the conduct policies and conduct expectations of Cross Catholic Outreach.
• Preferred to have knowledge of the Catholic Church and the structure of Catholic parishes and schools.
• Ability to interact across all organizational levels; professional, joyful, service-oriented demeanor.
• Strong organizational skills; able to manage multiple projects and deadlines; proactive problem solver.
• Proficient in written and verbal communication; Spanish speaking a plus; public speaking comfort and coaching ability.
• Demonstrates initiative and follows through on assigned responsibilities.
• Ability to identify problems, research solutions and elevate issues appropriately.
• Ability to maintain accurate records, reports and documentation.
• Comfortable working with spreadsheets, databases, and other technology used to track logistics and operational activity.
• Ability to work independently while also functioning effectively as part of a team.
• Ability to maintain confidentiality and exercise good judgment.
• Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint) and Google Docs. CRM experience is a plus.
• The position will work nights/weekends/extended hours as needed.
• This position requires the ability to perform physically demanding work. Essential functions include frequent standing, walking, bending, stooping, kneeling, and reaching. The employee must be able to regularly lift, carry, push, and pull materials weighing up to 50 pounds, with or without reasonable accommodation.
• Experience with performing inventory cycle counts or audits is a plus.
• Willing and able to travel domestically and internationally, possibly 1 to 3 times per year, for conferences, events, and a vision trip to international Cross Catholic Outreach project sites.
• This position may require occasional domestic and/or international travel to attend meetings, trainings, conferences, or organizational events. Travel may be conducted by airplane, automobile, bus, or other reasonable means. Travel frequency is expected to be limited and scheduled in advance when possible.

Education or Certification Requirements:

Associate’s degree in business, logistics, operations, administration, or a related field required; bachelor’s degree preferred, or commensurate experience.

Department: Parish and Community Services (PCS)

Location: Hybrid, with seasonal on-site presence at distribution center/National Box of Joy Screening Center (during Box of Joy peak season and as needed)

Cross Catholic Outreach has been certified as a Best Christian Workplace for 2026. This certification is based entirely on anonymous feedback from our employees through an independent employee engagement survey. We strive to maintain a healthy workplace culture, treating our staff as brothers and sisters in Christ while glorifying God in all that we do. At Cross Catholic Outreach, we know that when employees feel valued, heard and equipped, we can make an even greater impact!