PCN Governance and Compliance Officer

National health service

United States

Remote

USD 40,000 - 47,000

Full time

4 days ago

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Benefits offered by this job

Competitive salaries

NHS pension

27 days annual leave

Employee assistance programme

Training and career progression

Free on-site parking

Job summary

Dorking Healthcare Ltd is seeking a Governance & Compliance Officer to support GP Practices and PCNs within the DHC Federation. You will help define governance processes, advise on CQC inspections, and ensure GDPR and data sharing compliance across sites.

The role requires a degree, experience in healthcare governance, and strong MS Office skills. DBS checks apply; travel across East Surrey is expected; in-person interview at Holmhurst Medical Centre, Redhill.

Qualifications

Educated to degree level or equivalent.
Knowledge of governance in a healthcare setting and CPD.
Understanding of current healthcare policy background.

Responsibilities

Support practices in achieving governance and readiness for CQC inspections.
Review compliance processes including Health & Safety, training, records, GDPR and data sharing.
Assist in clinical governance software use and incident investigations.
Ensure DSP toolkit returns and privacy notices are maintained.
Travel across sites within the Federation geography as required.

Skills

Governance knowledge

MS Office

Presentation skills

Prioritisation

Communication

Education

Degree level

Tools

Microsoft Office Suite

Job description

Job summaryIf you have an interest in supporting with provision of high
quality healthcare, experience in governance and compliance, and would enjoy
being part of a lively and dynamic organisation, this could be the role for
you.The
PCN Governance & Compliance Officer will join a dynamic and well established team at
DHC to work collaboratively with all the DHC Federation GP Practices and PCNs.
They will support them in achieving high standards of governance and compliance
and will provide support and advice on CQC inspections. They will help define current governance
processes within DHC and be an integral part of both the PCN team and the wider
governance team, contributing to the function and progress of both teams. Please note that we are unable to offervisa
sponsorship. Applicants must have the appropriate right to work in the UK for the duration of the
employment.Shortlisted candidates will be expected to attend an in-person interview at Holmhurst Medical Centre, Redhill. If you require a reasonable adjustment under the Equality Act, please let us know when invited.Appointment to this role is subject to a satisfactory Standard DBS
check. Any information disclosed will be considered fairly and only where
relevant to the requirements of the role.We screen and shortlist suitable candidates as applications are
received. We reserve the right to close this vacancy early and without
notice if we fill the position; we encourage early applications to avoid
disappointment.

DUTIES AND RESPONSIBILITIES

Work
with the DHC practice managers to support them in achieving high standards of governance and readiness for CQC inspections. Identify required policies, documentation and record keeping. Produce common policies and documentation for practices to adopt if they wish. Support with best practice in record keeping for each practice. Support awareness of changes within practices, including specific training as required. Review compliance processes in the practices including Health & Safety, fire, mandatory training, prescription control measures, emergency drugs management, risk management, PAT testing, and infection prevention (including cleaning schedules and legionella testing). Advising and helping implement changes as required. Support with delivery, implementation, and maintenance of clinical governance software to ensure there is maximum gain, working closely with specialist staff. Support investigations into incidents, and ensure complaints are tracked and responded to in a timely fashion and compliments are recorded and communicated. Help with completing the annual DSP toolkit returns for practices. Ensure GDPR requirements are met. Working with the Data Protection Officer, ensure appropriate data sharing agreements, DPIAs and privacy notices are in place and kept up to practices are aware of the status of employees completing mandatory eLearning and related training to ensure organisation is compliant with governing body requirements. Help ensure practices capture information and associated compliance paperwork from existing and new clinicians.
Work with clinicians to ensure a robust programme of continuous clinical and non-clinical audit improvement is delivered.
Ensure CQC registration is up to date and comprehensive, regularly reviewing and auditing performance against CQC standards to ensure practices are ready for CQC inspections.
Liaise between the PCNs and the wider governance team, advising on where governance requirements may differ for PCNs and where DHC-delivered services do need to comply.
Support DHC with SARs which are submitted, in line with our policies.
Undertake other duties as required, which are commensurate with the nature of the post.

WORK SETTING AND REVIEW

Work to objectives as set by the Head of PCNs, DHC Governance and Compliance Manager and Director responsible.
Be able to work with a high degree of autonomy and be willing to attend sites across the Federation geography (East Surrey).
Work with a continuous improvement mind set.
Attend the DHC head office huddles and ensure regular and close contact with both the DHC governance team and the PCN team.

INDIVIDUAL RESPONSIBILITIES

To manage own workload efficiently and effectively, daily. Always maintain confidentiality. Make decisions pertaining to the smooth and efficient running of practices and DHC acting independently but where necessary referring problems to management of the practices or DHC or the appropriate external agency via the quickest route possible.
Adhere to DHC policies and procedures and relevant legislation including the requirements of any professional bodies and attend mandatory training as identified by the DHC.
Participate in reflection, self-evaluation and continuous professional development including performance review.
Contribute to ongoing projects as required.

Person Specification

EssentialEducated to degree level or equivalent Experience EssentialKnowledge of governance in a healthcare setting, acquired through experience or training. Evidence of continuing professional development. Understanding of the background to and aims of current healthcare policy. DesirableUnderstanding of the background to and aims of current healthcare policy. Skills EssentialWorking knowledge of the Microsoft Office Suite, including use of Co-pilot. Presentation skills with ability to demonstrate and represent service to CQC. Ability to prioritise own work effectively. Attributes EssentialAbility to provide and receive complex and sensitive information, negotiate with stakeholders on difficult issues to produce solutions. Ability to analyse complex facts and situations and develop a range of options. Ability to think in different contexts. Demonstrable capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly. Ability to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables, working to tight timescales. Experience of identifying and interpreting national policy. Experience of researching best practice interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation). Ability and willingness to travel across sites throughout the geography of the Federation. Qualifications EssentialEducated to degree level or equivalent Experience EssentialKnowledge of governance in a healthcare setting, acquired through experience or training. Evidence of continuing professional development. Understanding of the background to and aims of current healthcare policy. DesirableUnderstanding of the background to and aims of current healthcare policy. Skills EssentialWorking knowledge of the Microsoft Office Suite, including use of Co-pilot. Presentation skills with ability to demonstrate and represent service to CQC. Ability to prioritise own work effectively., EssentialAbility to provide and receive complex and sensitive information, negotiate with stakeholders on difficult issues to produce solutions. Ability to analyse complex facts and situations and develop a range of options. Ability to think in different contexts. Demonstrable capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly. Ability to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables, working to tight timescales. Experience of identifying and interpreting national policy. Experience of researching best practice interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation). Ability and willingness to travel across sites throughout the geography of the and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer nameDorking Healthcare Ltd.AddressHolmhurst Medical Centre12 Thornton SideRedhillSurreyRH1 2NPUnited KingdomEmployer's websiteEmployer detailsEmployer nameDorking Healthcare Ltd.AddressHolmhurst Medical Centre12 Thornton SideRedhillSurreyRH1 2NPUnited KingdomEmployer's website

About us

Dorking Healthcare (DHC) is an organisation that provides a wide range of quality healthcare services in Surrey and Sussex. We are registered with the CQC (Care Quality Commission) receiving a Good status in our most recent inspection, we are an accredited AQP (Any Qualified Provider). Our vision is to continually improve local services for patients by offering first-class care and shorter waiting times. A can-do attitude is a vital asset at DHC, and we are looking for like-minded individuals to work with us who share the same approach and work ethic. The benefits we offer include:Competitive salariesMembership of the NHS pension scheme27 days' annual leave plus bank holidays, increasing with length of serviceAccess to an Employee Assistance ProgrammeOpportunities for training, development and career progressionSome of our sites have free on-site parking (subject to availability)We aim to be an employer of choice and conduct annual staff satisfaction surveysIn a recent staff survey, 95% of staff said they feel enthusiastic about their job at DHC and 94% ranked care of patients as the organisation's top priority, compared with 79% actively encourage and promotes diversity, ensures all voices are heard and included and is committed to equal opportunities for all.

Benefits