PCC Order Specialist - Piscataway, NJ

Foley; Piscataway Township (NJ); On-site; USD 36,000 - 39,000; Full time

Job summary

Foley is seeking an Order Specialist in Piscataway, NJ to process and manage online customer orders, verify details, and ensure timely fulfillment. You will collaborate with customers, branches, vendors, and internal teams to resolve issues and maintain accurate billing and pricing.

The role emphasizes accuracy, strong communication, and a proactive approach to process improvements in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2–3 years of experience in an administrative support role.
• Proficient in Microsoft Office applications and business systems; ERP/order management experience preferred.
• Strong communication, problem-solving, and organizational skills.
• Detail-oriented with strong analytical and data-entry abilities.

Responsibilities

• Process and manage online customer orders, ensuring accuracy, availability, pricing, shipping requirements, and delivery expectations.
• Validate customer account information, payment terms, and order details prior to fulfillment.
• Investigate and resolve order exceptions, including backorders, inventory shortages, pricing discrepancies, shipping issues, and website-related concerns.
• Partner with customers, branch locations, vendors, distribution centers, and internal teams to facilitate timely order fulfillment and provide order status updates.
• Review and support ExFlow billing, pricing, and quantity variances, coordinating with Parts and Accounts Payable teams to resolve exceptions.
• Contribute to reporting, special projects, cross-training initiatives, and process improvement efforts that enhance operational efficiency and customer satisfaction.

Skills

Communication

Problem-solving

Organization

Data entry

Analytical skills

Education

High School Diploma

Tools

Excel

Word

PowerPoint

ERP systems

Order management systems

E-commerce platforms

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PCC Order Specialist - Piscataway, NJ

Pisc Const Parts Supr Piscataway, NJ, US 1 Attachments

2 days ago Requisition ID: 1259

Salary Range: $26.00 To $28.00 Hourly

JOB DESCRIPTION:

• Process and manage online customer orders, ensuring accuracy, availability, pricing, shipping requirements, and delivery expectations.
• Validate customer account information, payment terms, and order details prior to fulfillment.
• Investigate and resolve order exceptions, including backorders, inventory shortages, pricing discrepancies, shipping issues, and website-related concerns.
• Partner with customers, branch locations, vendors, distribution centers, and internal teams to facilitate timely order fulfillment and provide order status updates.
• Review and support ExFlow billing, pricing, and quantity variances, coordinating with Parts and Accounts Payable teams to resolve exceptions.
• Contribute to reporting, special projects, cross-training initiatives, and process improvement efforts that enhance operational efficiency and customer satisfaction.

RECOMMENDED QUALIFICATIONS:

• High School Diploma or equivalent required.
• Minimum 2–3 years of experience in an administrative support role.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint) and business systems, with experience in ERP, order management, or e-commerce platforms preferred.
• Strong communication, problem-solving, and organizational skills, with the ability to prioritize work, adapt to changing priorities, and collaborate effectively across teams.
• Detail-oriented with strong analytical and data entry skills, committed to accuracy, quality, and delivering excellent customer service.

Equal Opportunity Employer

Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.