PCA Skills Trainer

agespan; Lawrence (MA); On-site; USD 35,817,600 - 38,572,800; Full time

Benefits offered by this job

Healthcare (medical)

403b Retirement Plan with agency match

Paid time off

Sick days

Paid holidays

License renewal support

Job summary

AgeSpan is seeking a Personal Care Attendant to support members in managing personal health care, daily living activities, and coordination with the fiscal intermediary. You will work with an interdisciplinary team to train and support consumers and surrogates in EVV usage, timesheet completion, and program processes.

The role emphasizes field visits, ongoing training, and collaboration with nurses, trainers, and case aides.

Qualifications

• Associate degree and 4 years relevant work required.
• High School diploma with significant relevant work experience may be substituted for degree.
• Excellent written, verbal, interpersonal and computer skills necessary.
• Bilingual ability in Khmer or Spanish strongly preferred.
• Must have valid driver's license and reliable transportation.

Responsibilities

• Perform intake and orientation for PCA referrals to determine initial eligibility.
• Onboard consumer with EVV timesheets and explain role of PCA agency and fiscal intermediary.
• Conduct field visits to assess consumer status and needs.
• Manage an ongoing PCA consumer caseload.
• Provide functional skills training for personal care services and EVV timesheets.
• Instruct on completing time sheets through EVV and understanding medical issues.
• Instruct on hiring a new Personal Care worker and paperwork for new hire.
• Provide quarterly and annual skills training for consumers and surrogates.
• Provide ongoing EVV system support and referrals to other programs.
• Assist participants with Medicaid applications and related benefits.

Skills

Verbal communication

Interpersonal skills

Computer skills

Education

Associate degree

High School diploma with relevant experience

Job description

AgeSpan

About Us: Since 1974 our agency has striven towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought‑leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative. We offer competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place!

At AgeSpan, you'll find a work environment that combines:

• A refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds.
• A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions.
• Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills.
• A satisfying balance between your work and personal life, including a flexible workplace, generous paid time off, and wellness programs.

Depending on your role and your hours, we offer:

• Flexible schedule and hybrid work opportunities
• Competitive salaries
• Healthcare (medical, dental)
• 403b Retirement Plan with agency match
• 20 Vacation Days, 12 Sick Days, and 12 Paid Holidays
• Social Work Licensing Program
• License Renewal Paid by agency for RN's and Social Workers
• And MORE!

Position Responsibility

Responsible for providing the program overview to interested consumers and to assist members who have obtained prior authorization for Personal Care Attendant (PCA) services and their surrogates, administrative proxies, if necessary, in developing the skills and resources to maximize the member's management of personal health care, personal care services, activities of daily living, and activities related to the fiscal intermediary.

Essential Functions

• Perform intake and orientation on new PCA referrals to determine the initial eligibility for services, instruct the Consumer in the rules, policies and regulations, onboard consumer with the Electronic Visit Verification (EVV) system for timesheets, and to describe the role of the person care agency and the fiscal intermediary.
• Conduct field visits to assess prospective consumer's physical, social, emotional, and environmental status to determine their eligibility and needs in their homes in accordance with contractual requirements.
• Manage an on-going case load of PCA consumers.
• Provide functional skills training to instruct the Consumer/Surrogate in the basic requisites of an effective program of personal care services including utilizing the Electronic Visit Verification (EVV) system for completing timesheets
• Instruct the Consumer/Surrogate on completing time sheets through EVV, understanding the medical issues and limitations of the Consumer and reviewing the responsibilities of the Consumer/Surrogate/Administrative Proxies.
• Instruct Consumer/Surrogate/Administrative Proxies on how to hire a new Personal Care worker, review paperwork for new hire and provide a new employee packet.
• Perform quarterly comprehensive skills training on new Consumer/Surrogate/Administrative Proxies and additional training as needed.
• Perform annual comprehensive skills training for consumers who are with the program for more than (1) year and as additional training is needed.
• Provide ongoing support to consumer and/or Surrogate in utilizing the Electronic Visit Verification (EVV) system.
• Offer instruction on issues regarding benefits, durable medical equipment and referrals to other programs.
• Keep current personal data, progress notes and tracking software information in PCA Program software and case file.
• Work collaboratively within an interdisciplinary team of Nurses, Skills Trainers and Case Aides.
• Work collaboratively within the team when difficult scenarios and issues arise within a teammate's caseload.
• Assist participants with Medicaid applications, securing Social Security and S.S.I., and other related benefits.
• Other related duties as assigned.

Qualifications

Associate degree and 4 years relevant work required. High School diploma with significant relevant work experience with elders or the disabled may be substituted for degree. Excellent written, verbal, interpersonal and computer skills necessary. Bilingual ability in either Khmer or Spanish is strongly preferred. Must have valid driver's license and reliable transportation.

Hours

37.5 hours a week

At AgeSpan, we carefully consider a wide range of factors when determining rate of pay. Actual rate of pay depends on factors including but not limited to internal equity, experience, and qualifications. The pay range for this position is $26.00 - $27.50/hour.

Our Commitment to Diversity and Inclusion

AgeSpan is strongly committed to fostering a professional environment that recognizes, respects, and encourages the unique contributions of a broad spectrum of qualified employees. It is important that our employees reflect the diverse communities we serve. We maintain a work atmosphere that allows people of varied backgrounds to grow professionally and contribute to our mission by promoting diversity, equity, inclusion, and work-life balance.