PC Technician, Full-Time, Brunswick

Southeast Georgia Health System Inc / SGHS; Brunswick (GA); On-site; USD 40,000 - 56,000; Full time

Job summary

Southeast Georgia Health System Inc. in Brunswick, GA is seeking a PC Technician to maintain, troubleshoot, and repair PC workstations and peripheral equipment across our healthcare IT environment.

You will support software systems setup for new PC installations and help ensure patient care continuity. You will perform systems administration tasks, assist in designing suitable PC configurations, document hardware and software changes, and provide first-level desktop support through the Helpdesk.

Qualifications

• High School Diploma or equivalent.
• Associates or better in Information Technology or related field preferred.
• 2 years' experience in PC operations.

Responsibilities

• Performing Systems Administration for all platforms, including creating user accounts and permissions.
• Assisting in the design and selection of PC systems to best utilize the IT infrastructure.
• Troubleshooting hardware and software in workstation applications or peripheral equipment.
• Moving PC workstations and peripheral equipment, including transport, setup, and dismantle; install/move wiring.
• Documenting, maintaining, upgrading, or replacing hardware and software systems.
• Providing first level desktop support through Helpdesk.

Skills

PC Operations

Systems Administration

Helpdesk

Customer Service

Education

Associates or better in Information Technology

High School Diploma or equivalent

Job description

Interested in working for the Golden Isles' healthcare provider and employer of choice?

Throughout the many locations that make up the Southeast Georgia Health System network, there is a common thread that pulls everything together: A team of committed professionals like you. These individuals appreciate the value of every person who walks through our doors, and are the key to our culture of Service Excellence.

As a PC Technician you will maintain, analyze, troubleshoot, and repair individual PC workstations and peripheral equipment. You will be responsible for software systems setup for new PC installations. You will develop and maintain positive relationships with our patients, guests, other team members, and medical staff by striving for excellence in service and quality. For our team members, this is more than a career - it's a calling.

You will be responsible for:

• Performing Systems Administration for all platforms to include creating user accounts; setting file and folder permissions, and troubleshooting hardware and software applications.
• Assisting in the design and selection of PC systems to best utilize the IT infrastructure without duplication of data or equipment.
• Troubleshooting technical problems regarding hardware and software in individual workstation applications or peripheral equipment.
• Moving PC workstations and peripheral equipment including transport, setup, and dismantle of computer hardware systems, and installing and moving of telephone and data wiring.
• Documenting, maintaining, upgrading, or replacing hardware and software systems.
• Supporting and maintaining user account information including rights, security and systems groups.
• Monitoring Hard Drive Capacities for Network systems and moving files as capacity dictates.
• Maintaining records pertinent to the installation, inventory, maintenance and ongoing usage of the IT infrastructure.
• Maintaining current knowledge of the IT infrastructure and how it relates to the users.
• Identifying and isolating problems and suggesting suitable options for improvements.
• Providing first level desktop support utilizing Helpdesk to initiate and complete trouble tickets.
• Reporting changes of physical inventory of all computer equipment and software to Customer Service Team Leader.

Requirements

What you will need:

• High School Diploma or equivalent.
• Associate's Degree in IS or related field (or experience equivalent) preferred.
• 2 years' experience in PC operations.

Why choose Southeast Georgia Health System?

• We are mission-focused to provide safe, quality, accessible, and cost-effective care to meet the health needs of the people and communities it serves
• Our workplace is as pleasant and rewarding as the setting we enjoy outside of work -- imagine stepping out of your workspace and into a world of scenic beauty, outdoor recreational activities, mild winters, natural beaches, fine dining, and a full array of cultural and colonial historic attractions
• The chance to work within a culture that is collegial yet professional, has exceptional career-advancement potential, and work/life balance that is practically unparalleled
• Our facility will allow you to use, sharpen, and add to your skills without having to commute to a large city environment
• We offer competitive salaries and a comprehensive benefits package which includes generous Paid Time Off and tuition reimbursement.
• The ability to be a part of the prestigious Coastal Community Health, a regional affiliation between Baptist Health and Southeast Georgia Health System. This collaboration forms a highly-integrated hospital network focused on significant initiatives designed to enhance the quality and value of care provided to our contiguous communities

Qualifications

Education

Preferred

Associates or better in Information Technology or related field.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.