PC Technician

Laser Pros International Corp.; Rhinelander (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401K with Employer Match

Education Assistance

Health, Dental and Vision insurance

Short-Term and Long-Term Disability

Voluntary Life Insurance

Vacation Pay

Sign-on bonus

Job summary

Laser Pros International Corp. is looking for an IT Support Specialist to join their team in Rhinelander. The role involves installing, maintaining, and servicing PCs and network equipment while providing end-user support.

Offering a fun work environment, the position includes a competitive wage and benefits like 401K with employer match, education assistance, and health insurance. A $500 sign-on bonus is available for new hires.

Qualifications

• Associates or bachelor's degree in Information Technology required.
• Knowledge of PC troubleshooting and operating systems.
• Ability to work with Microsoft applications and basic networking.

Responsibilities

• Install, maintain, and service PCs and network equipment.
• Provide end user support for systems, software, and hardware.
• Troubleshoot networking issues for onsite and remote users.

Skills

PC troubleshooting

Microsoft applications

Networking knowledge

Excellent communication

Multitasking

Education

Associates or bachelor's degree in Information Technology

Job description

A $500 sign-on bonus is available to new hires. Terms and conditions apply.

Why Apply?

• Fun place to work
• Learning friendly environment
• Competitive wage
• Benefits (Full-Time and eligible part-time employees):
  • 401K with Employer Match
  • Education Assistance
  • Health, Dental and Vision insurance
  • Voluntary Short-Term and Long-Term Disability Insurance
  • Voluntary Life and Accidental Death & Dismemberment Insurance
  • Voluntary Critical Illness, Hospitalization and Accident Insurance
  • Holiday Pay (Full-Time employees only)
  • Vacation Pay

Essential Functions

• Install, maintain, and service PCs, servers, network equipment and other peripheral devices
• Provide end user support covering a wide variety of question on systems, software, hardware and peripherals onsite in Rhinelander location
• Contact vendors for assistance when necessary
• Conduct troubleshooting for networking and connectivity issues for onsite and remote end-users
• Troubleshoot and diagnose hardware and software problems

Additional Responsibilities

• Maintain appropriate logs of necessary maintenance and repairs
• Maintain Information Technology systems inventory
• Provide quality customer service to end-users
• Other projects and/or tasks as assigned

Qualifications

• Associates or bachelor's degree in Information Technology
• Knowledge of PC troubleshooting
• Knowledge of PC operating systems
• Knowledge and ability to work with Microsoft applications
• Basic knowledge of networking infrastructure and protocols
• Personal drive and internal motivation toward high achievements
• Ability to multitask and work in a fast-paced environment
• Must possess a high level of integrity, energy and honesty with a professional attitude
• Ability to follow written and verbal instructions
• Self-disciplined with a positive attitude
• Excellent verbal and written communication skills
• Ability to work in a team or individually
• Ability to prioritize tasks
• Must maintain confidentiality at all times