PC refresh/Associate Workstation - Honolulu

Apex Systems; Honolulu (HI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

HSA

EAP

Job summary

Apex Systems is hiring for a PC Refresh/Associate Workstation position in Honolulu, Hawaii. This on-site role supports a Microsoft-based desktop environment, handling deployment, imaging, and asset management for a large healthcare client.

You will install and troubleshoot Windows 10/11 and Office365, coordinate with IT staff, and prepare devices for deployment. Entry-level candidates with GED/HSD and a valid license are encouraged to apply.

Qualifications

• Entry-level PC support experience including installation, deployment and hardware troubleshooting.
• High School Diploma or GED is required.
• Valid driver’s license is required.
• Familiarity with Windows10/11, Office365, MS Teams, Active Directory, DHCP, DNS and Group Policy.
• Experience installing Windows OS, software and applications.

Responsibilities

• Support a network environment running Windows10/11 and Microsoft Office365.
• Install, maintain, and troubleshoot PC hardware, software, and peripherals.
• Receive, move, and stage computing assets for build and imaging activities.
• Execute equipment replacement and update the asset management system.
• Perform data transfer and recovery and resolve basic network problems.
• Prepare computers for deployment by scanning assets for apps and settings.
• Interview clients to identify special considerations for pre-deployment discovery.
• Manage incoming/outgoing assets and prepare for disposition.
• Collaborate with teammates to identify process improvements and assist technicians.

Skills

PC support basics

Office applications

Windows OS deployment

Active Directory

DHCP

DNS

Group Policy

Education

High School Diploma or GED

Tools

Windows OS

Office 365

MS Teams

Active Directory

DHCP

DNS

Group Policy

Job description

Apex Systems is hiring for a PC Refresh/Associate Workstation position for a large Healthcare client. Location: Honolulu, Hawaii (On-site).

Role Overview

This position involves supporting a robust Microsoft-based network environment. The role focuses on providing desktop and networking support, managing PC hardware and software, and ensuring the smooth operation of computing assets for clients. The successful candidate will work under the guidance of IT representatives to execute deployment plans and provide technical assistance.

Key Responsibilities

• Support a network environment running Windows10/11 and Microsoft Office365.
• Install, maintain, and troubleshoot PC hardware, software, and computer peripherals.
• Receive, move, and stage computing assets for build and imaging activities.
• Execute equipment replacement and update the asset management system to reflect work performed.
• Perform data transfer and recovery, and resolve basic network communication problems.
• Prepare computers for deployment by scanning existing assets for applications and settings.
• Interview clients to identify special considerations and settings for pre-deployment discovery.
• Manage incoming and outgoing assets and prepare them for disposition.
• Collaborate with teammates to identify process improvements and assist other technicians as needed.

Required Qualifications

• Experience: Entry-level experience with PC support, including installation, deployment, and hardware troubleshooting and repair.
• HSD/GED.
• VALID driver’s license.
• Technical Skills: Basic knowledge of Microsoft Office Applications (Word, Excel, PowerPoint, Access).
  • Familiarity with Windows10/11, Microsoft Office365, MS Teams, Active Directory, DHCP, DNS, and Group Policy.
  • Well-versed in installing Windows operating systems, software, and applications.
  • Basic understanding of profile management and data transfer.

Preferred Qualifications

• Experience with Mac systems is a plus.

Work Environment

• This is an on-site position requiring 100% travel within an average distance of 20 miles.
• The role requires lifting an average of 20 lbs and a maximum of 50 lbs with assistance.
• The technician will transport equipment in a personal vehicle.

Everforth Apex Benefits Overview

• Medical.
• Dental.
• Vision.
• Life.
• Disability.
• Other insurance plans that offer an optional layer of financial protection.
• ESPP (employee stock purchase program).
• 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• HSA (Health Savings Account on the HDHP plan).
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program.
• Other discounts.
• On-demand training program.
• Certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure.
• Certification discounts and other perks to associations that include CompTIA and IIBA.
• Dedicated customer service team.
• Certified Career Coach.
• Full list of benefits, programs, support teams and resources within our ‘Welcome Packet’.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine‑Readable Files on behalf of Everforth Apex Systems.