PC Network Support Technician

24-Hour HR Process Outsourcing, Inc.; Redondo Beach (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

An offshore recruitment firm based in California is seeking an experienced IT Support Specialist to manage desktop and network operations. The role requires a minimum of 6 years of experience in Windows Desktop Administration and a current Top Secret / SCI Clearance. Responsibilities include troubleshooting computer systems, supporting networks, and ensuring compliance with security protocols. Candidates must also have a Security+ Certification and be able to lift 40 lbs. This position may involve travel.

Qualifications

• 6+ years of related experience in IT support.
• Familiarity with classified processing environments and procedures.
• Position requires a current Top Secret / SCI Clearance.

Responsibilities

• Install and troubleshoot personal computers and network equipment.
• Provide hardware and software support.
• Maintain network diagrams and records.

Skills

Windows Desktop Administration

Technical Support

Network Management

Troubleshooting

Education

AA or other 2-year technical degree

Tools

Security+ Certification

PC Software

Job description

Established in 2008, 24HRPO has been providing world class offshore recruitment and back office human resource services to our clients in the US predominantly in the IT and Healthcare industry. Our founders are seasoned business frontrunners with business process outsourcing backgrounds and proven track record in the finance and IT field. Our leaders are pioneers in the Philippine RPO scene catering to US-based clients and play an integral role in supporting our recruiters ensuring the success of each campaign. As pioneers in the Philippine RPO business, we invest in our talents harnessing cum laude graduates from top universities and seasoned recruiters having 5+ years of experience in offshore staffing. 24HRPO focuses not only on cost savings, but more importantly we work on making our partners generate more revenue by allowing them to cover more Job Orders, more clients and more placements. We invest in building long term business relationships with a high flexible engagement model.

Job Description

• Areas of support include infrastructure operations and security protocols managements for networks, servers, desktop computers and endpoint devices.
• Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, related PC software, cables, and connectors.
• Provides personal computer, hardware, and software support.
• Installs, services, and repairs personal computers.
• Connects personal computers to existing data networks.
• Maintains network diagrams and records.
• Instructs users in the use of personal computers and networks.
• Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.

Qualifications

• AA or other 2-year technical degree and 6+ years of related experience.
• 6+ Years Windows Desktop Administration.
• Familiarity with classified processing environments and procedures.
• Position requires a current Top Secret / SCI Clearance
• Travel may be required
• Able to lift 40 lbs.
• Must have current Security+ Certification

Additional Information

All your information will be kept confidential according to EEO guidelines.