PC & Electronics Repair Technician — Hands-On Diagnostics

Csat Solutions; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

CSAT Solutions LP is seeking a Computer Repair Technician in Houston to handle repair workflows, from diagnosing to reassembly. The role requires basic computer skills, familiarity with tools, and the ability to follow procedures in a fast-paced shop.

Responsibilities include inspecting, repairing, and testing units, installing software, and documenting findings. The successful candidate will contribute to quality goals and learn new processes in a team-driven setting.

Qualifications

• High school diploma or equivalent.
• Basic familiarity with computer use.
• Intermediate English abilities.
• 1 year of assembly/disassembly experience with laptop, computer and/or technology components.
• Experience using hand power tools.
• Intermediate knowledge of computer hardware.
• Familiarity with continuous improvement methods.
• Ability to follow documented procedures and work under supervision.

Responsibilities

• Reviews customers’ complaints to determine details of unit problems.
• Disassembles units to examine parts for wear or defects using hand/power tools.
• Conducts diagnosis of problems according to customers’ complaints.
• Communicates about unit operation, maintenance, or requests for advanced repair.
• Repairs units using hand or power tools and measuring devices.
• Reassembles units after repairs or part replacements.
• Analyzes equipment performance and runs basic tests.
• Cleans or adjusts mechanical parts to maintain efficiency and prevent breakdowns.
• Inspects units for cosmetic defects and reports findings.
• Installs and configures new equipment and software as required.
• Reads specifications or user manuals to determine settings.
• Places orders for additional parts needed for repairs.
• Reinstalls software or adjusts settings to fix malfunctions.
• Compares findings with customer reports and informs call center of failures.
• Learns and uses new processes and procedures.
• Responsible for meeting ISO 9001 and/or other quality system requirements.
• May perform other duties as assigned.

Skills

Hand tool usage

Teamwork

Ability to follow procedures

Fast-paced environment

Education

High school diploma

Basic familiarity with computer use

Intermediate English abilities

1 year assembly/disassembly experience with laptop/computer components

Experience using hand power tools

Intermediate knowledge of computer hardware

Familiarity with continuous improvement methods

Ability to follow documented procedures

Tools

Hand power tools

Computer hardware diagnostic tools

Job description

CSAT Solutions LP is seeking a Computer Repair Technician in Houston to handle repair workflows, from diagnosing to reassembly. The role requires basic computer skills, familiarity with tools, and the ability to follow procedures in a fast-paced shop.

Responsibilities include inspecting, repairing, and testing units, installing software, and documenting findings. The successful candidate will contribute to quality goals and learn new processes in a team-driven setting.