PC & Electronics Repair Technician

SYNNEX Corporation; Fremont (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Mental Health Care

401K with match

Paid Holidays, Vacation & Sick Days

Tuition Reimbursement

Perks at Work

LEAP Program

MyFlexPay

Job summary

Hyve Solutions, a TD SYNNEX subsidiary, seeks an electronics repair technician to diagnose, troubleshoot, and repair a range of devices and computer hardware. You will ensure optimal functionality and customer satisfaction across desktops, laptops, servers, and peripherals.

Responsibilities include in-depth diagnostics, component repairs, software troubleshooting, and thorough documentation. Work safely with ESD protocols and collaborate to improve repair processes in a fast-paced environment.

Qualifications

• High school diploma or equivalent; Associate's degree or technical certification in electronics, computer repair, or a related field preferred.
• 1-3 years of experience in electronic device repair, computer hardware troubleshooting, or a similar technical role.
• Proficient in diagnosing and repairing PC hardware components and software issues.
• Familiarity with various operating systems (e.g., Windows, macOS, Linux) and common applications.
• Ability to read and interpret technical manuals, schematics, and diagrams.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent manual dexterity and experience using hand tools for intricate repairs.
• Effective communication skills, both written and verbal.
• Ability to work independently and as part of a team in a fast-paced environment.
• A+ certification or equivalent industry certifications are a plus.
• Ability to lift and move equipment up to 50 pounds occasionally.

Responsibilities

• Perform in-depth diagnostics on malfunctioning electronic equipment, including desktops, laptops, servers, and peripherals, to identify root causes of issues.
• Execute repairs, replacements, and upgrades of hardware components such as motherboards, memory, hard drives, power supplies, and other internal/external parts.
• Conduct software troubleshooting, reinstallation of operating systems, driver updates, and data recovery as needed.
• Utilize schematics, service manuals, and diagnostic tools to accurately pinpoint and resolve technical problems.
• Document all repair activities, parts used, and test results thoroughly and accurately in the company's tracking system.
• Maintain a clean, organized, and safe work environment, adhering to all safety protocols and ESD (Electrostatic Discharge) procedures.
• Collaborate with team members and supervisors to optimize repair processes and improve efficiency.
• Provide clear and concise communication regarding repair status and technical details.
• Participate in training sessions to stay updated on new technologies, products, and repair techniques.
• Perform quality control checks on repaired items to ensure they meet performance standards before release.

Skills

Electronics repair

Troubleshooting

Schematics reading

Hand tools

Education

High school diploma

A+ certification (preferred)

Tools

Diagnostic tools

Test equipment

Job description

Hyve Solutions, a TD SYNNEX subsidiary, seeks an electronics repair technician to diagnose, troubleshoot, and repair a range of devices and computer hardware. You will ensure optimal functionality and customer satisfaction across desktops, laptops, servers, and peripherals.

Responsibilities include in-depth diagnostics, component repairs, software troubleshooting, and thorough documentation. Work safely with ESD protocols and collaborate to improve repair processes in a fast-paced environment.