PC Deployment & Migration Technician - Onsite

Genesis10; Springfield (MO); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Health Savings Account

401K

Sick Pay

Commuter Benefits

Job summary

Genesis10 is seeking a PC Deployment & Migration Technician in Springfield, MO for a 6+ month contract-to-hire with a major insurance company. You will deploy, image, configure, and support Windows laptops/desktops, perform hardware refreshes, migrate users, and verify apps in a fast-paced enterprise environment.

You'll work in person at the location, supporting MS 365 apps and MFA, with asset management duties and strong customer service. Travel between offices may be required.

Qualifications

• 2+ years in desktop support, deployment or workplace technology.
• Experience deploying Windows 10/11 workstations.
• Experience supporting Microsoft 365 applications.
• Knowledge of Active Directory, Azure AD/Entra ID and MFA.
• Familiarity with laptop imaging, software deployment and endpoint configuration.
• Experience with ITSM platforms such as ServiceNow.
• Strong customer service and communication skills.
• Able to lift and move computer equipment up to 50 pounds.
• Willingness to travel between office locations.

Responsibilities

• Deploy, configure, and support Windows laptops and desktop computers.
• Perform workstation replacements and technology refresh activities.
• Image, provision, configure, and validate new devices prior to deployment.
• Migrate users to new laptops, including profile configuration and connectivity verification.
• Assist users with login issues, MFA enrollment, password resets, and workstation access.
• Validate functionality of business applications after device deployment.
• Support Microsoft 365, Outlook, Teams, OneDrive, and other productivity tools.
• Coordinate hardware distribution, collection, shipping, asset tracking, and inventory management.
• Document deployment activities, issues, and resolutions in ticketing systems.
• Provide white-glove end-user support during migration events and cutovers.
• Assist with printer, peripheral, docking station, monitor, and mobile device setup.
• Support office relocation and site migration initiatives.
• Maintain asset management records and chain-of-custody documentation.
• Escalate technical issues to engineering or infrastructure teams as required.
• Participate in migration planning, staging, and hypercare support.

Skills

Desktop support

Windows 10/11 deployment

Microsoft 365

Active Directory / Azure AD

Laptop imaging

ITSM (ServiceNow)

Customer service

Equipment handling

Travel between offices

Tools

ServiceNow

Intune

Autopilot

Job description

Genesis10 is currently seeking a PC Deployment & Migration Technician for a contract to hire position with a Major Insurance Company located in Springfield, MO. This is a 6+ month contract to hire opportunity. Compensation: $29.00 - $32.00 per hour, W2, based on qualifications. Interview Requirement: All interviews will be conducted in person at the applicable geographic location for the position. Position Overview: The PC Deployment & Migration Technician supports enterprise workstation migration and device deployment initiatives. This role is responsible for preparing, deploying, configuring, validating, and supporting laptops, desktop computers, peripherals, and related end-user technology. The technician will work directly with employees during migration events, workstation refreshes, and onboarding activities to ensure a smooth transition with minimal disruption to business operations.

Key Responsibilities:

• Deploy, configure, and support Windows laptops and desktop computers
• Perform workstation replacements and technology refresh activities
• Image, provision, configure, and validate new devices prior to deployment
• Migrate users to new laptops, including profile configuration, application setup, and connectivity verification
• Assist users with login issues, MFA enrollment, password resets, and workstation access
• Validate functionality of business applications after device deployment
• Support Microsoft 365, Outlook, Teams, OneDrive, and other enterprise productivity tools
• Coordinate hardware distribution, collection, shipping, asset tracking, and inventory management activities
• Document deployment activities, issues, and resolutions within ServiceNow or designated ticketing systems
• Provide white-glove support to end users during migration events and scheduled cutovers
• Assist with printer, peripheral, docking station, monitor, and mobile device setup
• Support office relocation and site migration initiatives
• Maintain accurate asset management records and chain-of-custody documentation
• Escalate technical issues to engineering, endpoint management, or infrastructure teams as required
• Participate in migration planning, staging, and hypercare support activities

Primary Requirements:

• 2+ years of desktop support, field services, deployment, or workplace technology experience
• Experience deploying Windows 10/11 workstations
• Experience supporting Microsoft 365 applications
• Knowledge of Active Directory, Azure AD/Entra ID, and multi-factor authentication
• Familiarity with laptop imaging, software deployment, and endpoint configuration
• Experience with ServiceNow or other ITSM platforms
• Strong customer service and communication skills
• Ability to lift and move computer equipment up to 50 pounds
• Ability to travel between office locations as needed

Desired Skills:

• Experience supporting large-scale PC refresh or migration projects
• Experience with Microsoft Autopilot and Intune
• Knowledge of asset management and inventory control processes
• Experience supporting printer deployments and office technology rollouts
• CompTIA A+, Microsoft certifications, or equivalent experience
• Experience working in enterprise environments with 500+ users

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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