PBX/Telephone Operator (PRN)

Providence Medical Center; Kansas City (KS); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated PBX/Telephone Operator to join their dynamic team. This per diem role involves managing communications within the hospital's admitting department, ensuring smooth operations during variable shifts. Ideal candidates will possess strong communication skills and the ability to multitask effectively. With competitive compensation and health insurance options, this position offers a unique opportunity to contribute to a vital healthcare environment. If you're ready to make a difference in patient care, this role is perfect for you.

Benefits

Competitive Compensation

Health Insurance Option

401K

Qualifications

• Previous experience in an office or receptionist role is essential.
• Effective written and verbal communication skills are required.

Responsibilities

• Answering the switchboard and managing multiple phone lines.
• Greeting and directing people to appropriate departments.
• Monitoring hospital alarms and emergency codes.

Skills

Effective Communication Skills

Multi-tasking

Analytical Skills

Problem-solving Skills

Education

High School Graduate or GED

Job description

PBX/Telephone Operator (PRN)

Facility

Providence Medical Center

Location

US-KS-Kansas City

ID

2025-205731

Category

Admin

Position Type

Per Diem

Shift

Variable

Job Type

Non-Exempt

Overview

Providence Medical Center is looking for a per diem, variable shift PBX/Telephone Operator (PRN) to join our growing Admitting team, internally referred to as a Telephone Attendant in Admitting or a Phone Operator. A PBX/Telephone Operator handles internal and external communications for the hospital admitting department.

We offer:

Shift Available: variable shifts
• Employment Type: per diem (PRN)
• Hours: variable 8-hour shifts

Here are some of the benefits of working at Prime Healthcare in a PRN role:

• competitive compensation
• health insurance option
• 401K

Responsibilities

The PBX Operator duties include, but are not limited to:

• answering the switchboard and pages overhead
• greets and directs people to the appropriate departments
• monitors the hospital alarms
• must be aware of the policy and procedures of all hospital emergency codes
• ability to use a switchboard or phone system to manage multiple phone lines
• ability to communicate with population served
• shift needed: variable 8 hour shift

Qualifications

Education and Work Experience

Before we go any further, we do have some deal-breakers. You must have:

• previous experience in an office or receptionist
• effective written, verbal communication, and interpersonal skills
• ability to multi-task and prioritize needs to meet required timelines
• analytical and problem-solving skills
• high school graduate or GED equivalent,

Additional Qualifications That Are a Plus:

• previous PBX experience
• customer service experience

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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