PBX Telephone Operator Per Diem Nights (11pm-7am), Friday & Saturday

Universal Health Services; Bradenton (FL); On-site; USD 25,000 - 45,000; Part time

Job summary

An established industry player in healthcare is seeking a Telephone Operator to join their dedicated team. This part-time role involves receiving incoming calls, managing overhead paging, and assisting ER staff while ensuring excellent communication and customer service. The ideal candidate will possess strong interpersonal skills and the ability to thrive in a fast-paced environment. With a commitment to service excellence, you'll play a vital role in maintaining the quality of care for patients and supporting hospital operations. Join this rewarding environment where your contributions will make a significant impact on the community's health and well-being.

Benefits

Competitive Compensation

Career Development Opportunities

Excellent Medical, Dental, Vision Plans

Generous Paid Time Off

401(K) with Company Match

Tuition Reimbursement

Employee Assistance Program

Qualifications

• Minimum high school diploma required with one year of experience in PBX or customer service.
• Basic computer skills and ability to type 30 WPM with accuracy.

Responsibilities

• Receives all incoming hospital calls and handles overhead paging system.
• Maintains good public relations with hospital personnel and patients.

Skills

Communication Skills

Interpersonal Skills

Customer Service Skills

Basic Computer Skills

Leadership Skills

Education

High School Diploma

Job description

Responsibilities

Job Title: Telephone Operator

Status: Part Time

Schedule: Weekends

About Lakewood Ranch Medical Center (LWRMC):

Lakewood Ranch Medical Center (LWRMC), located in the heart of the Lakewood Ranch community, has served the people of Lakewood Ranch and surrounding areas since 2004. It is an award-winning, high-quality, acute-care hospital accredited by The Joint Commission and it consistently ranks high in terms of quality, safety and patient satisfaction. The medical staff includes more than 750 physicians and allied health professionals who practice in a wide range of specialties. Through the years, LWRMC has expanded its offerings to the people of Manatee and Sarasota counties by growing services and updating technologies to better serve the surrounding communities. Services include emergency services and freestanding emergency department, general and robotic surgery, maternity care, breast health, cardiology, orthopedic surgery, stroke, sleep medicine, urology and wound care. If you want to join a team of professionals providing the highest quality of care, look no further than Lakewood Ranch Medical Center.

LWRMC offers comprehensive benefits such as:

• Challenging and rewarding work environment
• Competitive Compensation
• Career development opportunities across UHS and our 300+ locations!
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• Generous Paid Time Off
• 401(K) with company match and discounted stock plan
• Tuition Reimbursement
• SoFi Student Loan Refinancing Program
• Employee Assistance Program
• Career development opportunities within UHS and its Subsidiaries

Job Overview:

Receives all incoming hospital and operator calls. The shift hours are as follows: Friday 3pm-11pm, Saturday 7am-3pm and 3pm-11pm, and Sunday 7am-3pm.

General Responsibilities:

• Handles overhead paging system and uses beeper system when appropriate.
• Assists ER Registration staff as requested.
• Maintains good public relations with hospital personnel, physicians and their staff, insurance companies, and patients.
• Communication and interpersonal skills, basic computer skills, customer service skills, and strong leadership are required.
• Demonstrates Service Excellence at all times.
• Other duties as assigned.

Qualifications

• Minimum, high school diploma
• One year experience in PBX, Customer Service or related field
• On the job training with seasoned employee
• Communication and interpersonal skills, basic computer skills and customer service skills required.
• Able to type 30 WPM with accuracy in spelling.
• Able to handle stressful situations.
• Must be flexible in work schedule.