PBX Operator - PRN

HCA Healthcare; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dedicated team at a leading healthcare provider as a PBX Operator PRN. This role is pivotal in ensuring seamless communication within the hospital, responding to various stakeholders with sensitivity and efficiency. With opportunities for professional development and a supportive work environment, you will play a crucial role in enhancing patient interactions. The position offers a chance to grow within a respected organization that values its employees and invests in community support. If you are passionate about making a difference in healthcare, this could be the perfect opportunity for you.

Benefits

Medical Coverage

401(k) Plan with Match

Employee Stock Purchase Plan

Educational Support

Time Away From Work Programs

Free Counseling Services

Colleague Recognition Programs

Qualifications

• Preferred minimum one year PBX experience.
• Excellent language and customer service skills required.

Responsibilities

• Respond promptly to physicians, families, and visitors.
• Maintain an up-to-date patient locator file.
• Engage in professional development and service quality improvement.

Skills

Customer Service Skills

Language Proficiency (Spanish)

Manual Dexterity

Education

High School Diploma or Equivalent

Tools

Telephone Systems

Two-Way Radio

Hospital Directory

Job description

Description

Introduction

Do you want career opportunities as a PBX Operator PRN with your current employer? Join Texas Orthopedic Hospital, part of HCA Healthcare, the nation's leading healthcare provider, for an exciting opportunity.

Benefits

Texas Orthopedic Hospital offers a comprehensive rewards package supporting health, life, career, and retirement. Benefits include:

• Medical coverage with low or no cost for common services, including prescriptions, behavioral health, telemedicine, and AirMed transportation.
• Additional options for dental, vision, life, disability, flexible spending, supplemental health plans, auto and home insurance, identity theft protection, legal counseling, long-term care, moving assistance, pet insurance, and more.
• Free counseling and resources for emotional, physical, and financial wellbeing.
• 401(k) plan with 100% match on 3%-9% of pay based on years of service.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support benefits including fertility, family building with Progyny, and adoption assistance.
• Referral services for child, elder, and pet care, home and auto repair, event planning, etc.
• Discount programs through Abenity and Consumer Discounts.
• Retirement planning, rollover assistance, and banking partnerships.
• Educational support including tuition, student loans, certifications, and scholarships.
• Colleague recognition programs.
• Time Away From Work programs including paid time off, family leave, disability coverage, and leaves of absence.
• Employee Health Assistance Fund offering free coverage based on income.

Learn more about Employee Benefits

Note: Benefits eligibility may vary by location.

Our team is dedicated and caring. If you are passionate about creating positive patient interactions and caring for others, this could be your next role. We value your knowledge and expertise!

Job Summary and Qualifications

What you will do:

• Show sensitivity to patient and co-worker needs.
• Respond promptly to physicians, families, co-workers, and visitors.
• Operate a keyboard, telephone, and two-way radio with manual dexterity.
• Use the hospital directory to identify station numbers and relay calls appropriately.
• Handle hospital-wide telephone communications courteously and efficiently.
• Maintain an up-to-date patient locator file based on information from Admitting.
• Report equipment issues to maintenance or the Telephone Company.
• Perform other duties as assigned by the Director of Inpatient Services.
• Use knowledge of equipment relevant to the role.
• Monitor equipment effectiveness and report issues.
• Prioritize activities based on work demands.
• Engage in professional development through inservice programs and education.
• Participate in hospital and departmental meetings to improve service quality.
• Communicate concerns about patient care or hospital issues to leadership.

Qualifications:

• Preferred minimum one year PBX experience.
• Excellent language and customer service skills required; Spanish proficiency preferred.

Founded in 1995, Texas Orthopedic Hospital provides specialized orthopedic care in a focused environment. As one of the few hospitals dedicated solely to orthopedics, it offers comprehensive services within one facility. The hospital is partially physician-owned, partnering with Fondren Orthopedic Group, the largest in Houston and among the largest nationally. Our physicians are renowned internationally, ensuring precise diagnoses and the latest treatments. Affiliated with HCA Houston Healthcare, we are part of HCA Healthcare, recognized as one of the World’s Most Ethical Companies multiple times. We invest heavily in charitable care and community support.

"Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr., HCA Healthcare Co-Founder

If you seek a role that offers satisfaction and growth, apply for our PBX Operator PRN position. We review applications promptly, and qualified candidates will be contacted for interviews. Apply today and unlock new possibilities!

We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.