PBX Operator-PRN

Harris Regional Hospital - A Duke LifePoint Hospital; Beckley (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

Harris Regional Hospital is seeking a skilled switchboard operator to manage calls and assist with paging within the hospital. The ideal candidate will possess strong critical thinking skills, a high school diploma, and at least two years of PBX experience. This role is crucial for maintaining communication and ensuring seamless operations within the healthcare facility.

Benefits

Health (Medical, Dental, Vision) Benefits

401K Benefits

Competitive Paid Time Off

Employee Assistance Program

Educational and tuition assistance

Professional development opportunities

Qualifications

• 2 years PBX experience required.
• Prior supervisory experience desirable.
• Even temperament and ability to work in stressful environments.

Responsibilities

• Operates switchboard and paging system.
• Processes all calls generated through the switchboard.
• Pages physicians and employees.

Skills

Critical thinking

Decisive judgment

Ability to work with minimal supervision

Stress management

Education

High school diploma or equivalent

Job description

Raleigh General Hospital

Who We Are

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.

Where We Are

Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.

Why Choose Us

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Educational assistance and tuition assistance for qualified applicants
• Professional development opportunities and CE assistance
• And much more…
  
  

Job Summary

Operates switchboard and paging system under the guidelines established by the department

Essential Functions

Processes all calls generated through the switchboard.

Pages physicians and employees

Acts as the receptionist at the switchboard

Maintains a list of telephone numbers for on-call personnel as well as their hospital extensions.

Job Requirements

Minimum Education

Required Skills

High school diploma or equivalent - Preferred

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Work Experience

Minimum of 2 years PBX experience displaying an even temperament. Prior supervisory experience desirable.

EEOC Statement

Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran