PBX Operator - Communications

Saint Mary's Medical Center; Blue Springs (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Saint Mary's Medical Center is seeking a dedicated PBX Operator to join their team. This role involves managing phone communications and directing visitors, integral to the hospital's operations. Ideal candidates will possess strong communication skills and a high school diploma as they provide essential support in a dynamic healthcare environment.

Qualifications

• High School Diploma or Equivalent required.
• Previous PBX experience preferred.
• Effective written, verbal communication skills.

Responsibilities

• Responsible for answering the switchboard and directing people.
• Monitors hospital alarms and understands emergency codes.
• Ability to communicate effectively with the population served.

Skills

Communication

Multi-tasking

Problem-solving

Education

High School Diploma or Equivalent

Job description

PBX Operator - Communications

Facility

St. Mary's Medical Center

Location

US-MO-Blue Springs

ID

2025-206736

Category

Admin

Position Type

Full Time

Shift

Days

Job Type

Non-Exempt

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! St. Mary's Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

St. Mary's Medical Center, a 2020 Watson Health Top 100 Hospital, is a faith-based, 146-bed acute care hospital providing a wide range of services, including 24-hour Emergency Department, Joint and Spine Institute, Surgical Services and outpatient services. St. Mary's Medical Center has provided high-quality compassionate care to the residents of Blue Springs and Eastern Jackson County for more than 30 years. St. Mary's, one of Kansas City's best kept secrets, offers patients the best of both worlds--a warm, caring environment, close to home, providing the wide range of services and expertise typically found in much larger facilities.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

Education and Work Experience

High School Diploma or Equivalent required (effective 4/1/14 for all new hires).

1. Previous PBX experience preferred.
2. Previous experience in office or receptionist.
3. Effective written, verbal communication, and interpersonal skills.
4. Ability to multi-task, prioritize needs to meet required timelines.
5. Analytical and problem-solving skills.
6. Customer Services experience preferred.

Connect With Us!

Not ready to apply? Connect with us for general consideration.