PBX Operator

Prime Healthcare; Lynwood (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

401K retirement plan

Medical, dental, and vision coverage

Tuition reimbursement

Paid time off

Job summary

St. Francis Medical Center, part of Prime Healthcare, is seeking a PBX Operator / Receptionist for the Night shift. You will answer the switchboard, greet visitors, and direct them to the correct department, while monitoring alarms and adhering to hospital emergency procedures.

Strong communication, multitasking, and customer service skills are essential, along with prior PBX or receptionist experience. This is a full-time, on-site position with competitive compensation and benefits.

Qualifications

• High School Diploma or equivalent required.
• Previous PBX experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Answer the switchboard and pages overhead.
• Greet and direct people to appropriate departments.
• Monitor hospital alarms and follow emergency code procedures.
• Communicate effectively with patients, visitors, and staff.

Skills

PBX operations

Customer service

Multi-tasking

Verbal communication

Education

High School Diploma or equivalent

Job description

Overview

St. Francis Medical Center is one of the leading comprehensive healthcare institutions in Los Angeles. St. Francis provides vital healthcare services for the 700,000 adults and 300,000 children in our community who count on the hospital for high quality and compassionate medical care. St. Francis is recognized for its full range of diagnostic and treatment services in specialties including Cardiovascular, Surgical, Orthopedics, Obstetrics, Pediatrics, Behavioral Health, and Emergency and Trauma Care. In addition, the hospital offers a broad array of education and outreach programs that advance community health. St. Francis Medical Center is a Comprehensive Stroke Center, STEMI Receiving Center, ED Approved for Pediatrics, Geriatric ED, Level III Neonatal ICU, and Level II Trauma Center. Please visit www.stfrancismedicalcenter.comfor more information. Join an award-winning team of dedicated professionals committed to compassion, quality, and service!

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

Education and Work Experience

• High School Diploma or equivalent required.


• Previous PBX experience preferred.


• Previous experience in office or receptionist.


• Effective written, verbal communication, and interpersonal skills.


• Ability to multi-task, prioritize needs to meet required timelines.


• Analytical and problem-solving skills.


• Customer Services experience preferred.

Pay Transparency

St. Francis Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time. The current compensation range for this role is $23.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Full Time

Shift

Nights

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf