PBX Operator

Prime Healthcare; Denville (NJ); Presencial; USD 20.000 - 29.000; A tiempo parcial

Descripción de la vacante

Saint Clare's Health, part of Prime Healthcare, is seeking a PBX Operator - Per Diem, Nights (11 PM – 7:30 AM) to manage the hospital switchboard, greet visitors, and direct them to the right departments. The role requires alertness to alarms and adherence to emergency codes with strong communication skills.

The position is per diem, night-shift, with compensation around $17.88 per hour. Prior PBX or front-desk experience and solid customer service abilities are preferred.

Formación

• High School Diploma or Equivalent required.
• Previous PBX experience preferred.
• Previous experience in office or receptionist role.
• Effective written, verbal communication, and interpersonal skills.
• Ability to multi-task, prioritize needs to meet timelines.
• Analytical and problem-solving skills.
• Customer service experience preferred.

Responsabilidades

• Answer switchboard and pages; direct to appropriate departments.
• Monitor hospital alarms and respond according to codes.
• Communicate effectively with the population served.

Conocimientos

PBX experience

Office receptionist

Verbal communication

Interpersonal skills

Multi-tasking

Analytical thinking

Educación

High School Diploma or Equivalent

Descripción del empleo

Overview

At Saint Clare's Health, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Saint Clare's Health is actively seeking new members to join its award-winning team!

Saint Clare's Health includesCMS 5-Star Ratedhospitals and is an award-winning provider of safe, high quality, compassionate care, serving the communities of Morris, Warren and Sussex counties. Its network of hospitals and healthcare facilities include Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations. The hospitals have received multiple quality awards including Leapfrog "A" ratings for patient safety; Healthgrades recognition for orthopedic surgery, treatment of stroke, heart care, various surgical procedures, and more. For information, visit www.saintclares.com.

Responsibilities

PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

Education and Work Experience

• High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
• Previous PBX experience preferred.
• Previous experience in office or receptionist
• Effective written, verbal communication, and interpersonal skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience preferred.

#LI-SK1

Pay Transparency

Saint Clare's Health offers competitive compensation and a reasonable compensation estimate for this role is $17.88/Hr. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Per Diem

Shift

Nights

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf