PBM Analytics & Process Improvement Analyst

Truescripts-Management-Services; Washington (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Bonus program

401k with company match

ESOP transition

Employee Assistance Program

Wellness program with stipends

Dream Manager Program

Celebrations and culture events

Charitable contributions

Job summary

TrueScripts Management Services is seeking a Business Analyst to support, improve, and design processes and applications. You will collaborate with IT to support Business Development, Client Success, and Operations, handling client reporting and management reporting.

Requirements include a Bachelor’s in analytics, 3+ years in analytics, and strong SQL/BI skills. This role emphasizes communication with senior management and cross-functional teamwork in a healthcare-focused PBM environment.

Qualifications

• Bachelor’s degree in business analytics or related field.
• 3+ years of experience in business analytics with process understanding.
• Experience with Agile/Sprint planning methodologies.
• Familiarity with SQL for self-service analysis or QA.
• Experience with Power BI or Tableau for data visualization.

Responsibilities

• Advise on solutions for client requests, improvements, and growth initiatives.
• Lead process discovery and task creation with cross-functional teams.
• Document and transition business processes to CRM, BI, or other systems.
• Coordinate agile project teams through all stages.
• Develop regression test plans and guide user acceptance testing.
• Promote adoption and standardization of business processes.
• Train team members on CRM, BI, and new technologies.
• Support CRM and BI processes, including troubleshooting.
• Manage small to medium projects, ensuring timely completion.
• Maintain clear documentation of processes and technical designs.

Skills

Agile/Sprint Planning

SQL

Data Visualization

Stakeholder Communication

Microsoft Office 365

Problem Solving

Education

Bachelor’s degree in business analytics or related field

Tools

Power BI

Tableau

Job description

TrueScripts Management Services is seeking a Business Analyst to support, improve, and design processes and applications. You will collaborate with IT to support Business Development, Client Success, and Operations, handling client reporting and management reporting.

Requirements include a Bachelor’s in analytics, 3+ years in analytics, and strong SQL/BI skills. This role emphasizes communication with senior management and cross-functional teamwork in a healthcare-focused PBM environment.