Payroll Vendor Relationship Manager

Remote; Louisiana (MO); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Remote work

Global team

Learning budget

Job summary

Remote is seeking a Payroll Vendor Relationship Manager to own collaboration with external payroll partners within the Global Payroll team. You will report to the Senior Manager, Global Payroll Vendor Operations and work in a fully remote, international setting.

The role requires experience in regional/global payroll vendor operations, multi-country payroll software implementations, and strong negotiation and communication skills in English.

Qualifications

• Experience in regional/global payroll vendor operations.
• Experience implementing payroll software in multiple countries.
• Fluent English with strong negotiation skills.

Responsibilities

• Manage relationships with external payroll vendors.
• Lead country onboarding, vendor negotiations and contract reviews.
• Monitor SLAs, KPIs, and cost tracking with vendors.
• Collaborate with Tax, FP&A, Legal, Security and Onboarding teams.
• Develop training resources for payroll processes and tools.

Skills

Payroll operations

Payroll software implementation

Vendor relationships

Contract negotiation

Global payroll best practices

Time management

Excel / spreadsheets

Cross-functional collaboration

English fluency

Training material creation

Stakeholder communication

Tools

Excel

Job description

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Vendor Relationship Manager joining our Global Payroll team. As a dynamic and energetic professional, the Payroll Vendor Relationship Manager will own the collaboration with external Payroll partners.

You will be reporting to the Manager, Global Payroll Vendor Operations.

What you bring

• Experience in regional / global payroll vendor operations.
• Experience in implementing payroll software in multiple countries
• Experience in managing third party payroll vendor relationships.
• Excellent contract negotiation skill set.
• Deep understanding of global payroll best practices.
• Excellent time management and organisational skills with great attention to detail
• Excellent proficiency in using spreadsheets is a must.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• It's not required to have experience working remotely, but is considered a plus.
• Required to write and speak fluent English.
• Create and manage all internal training resources including quick start guides.
• Maintain frequent communication with Payroll team management.

Key Responsibilities

• Continuous Market research for best fit payroll vendors and new developments, via networking, online searching, surveys and references, in a global capacity.
• Map out key criteria in Disaster Recovery, Change Management, Audit & Reconciliation, Quality Control, Data Security, Data Accuracy, Compliance, Timely Processing and present best options.
• Develop and deploy questionnaires, schedule demo's with key stakeholders and create cost analysis.
• Present to stakeholders and leadership on recommendations based on findings and trends
• New Country Expansion
  • Project manage end to end for all new country onboarding. From vendor selection, to contract negotiations, mitigate legal risks, stakeholder alignment, system & data migration, testing & comms.
• Payroll Vendor Relations & Performance Evaluation
  • Review company best practices to ensure maximum client satisfaction.
  • Identify and optimize communication and collaborations with with external partners.
  • Work with cross functional teams internally to ensure payroll vendors meet Remote’s expectations and agreed SLAs and established KPIs.
• Cost Tracking & Analysis
  • Review Invoices and track billed costs versus agreed contractual terms and report to leadership any anomalies.
  • Document and chart out costs for countries or departments. Initiate and follow through on cost discussions either internally or with the vendors.
  • Headcount and legal entity cost analysis for the business, to improve efficiencies and scaling of the business.
• Work closely with internal teams such as Tax, FP&A, Legal, Security, Operations and Onboarding teams to develop successful deployment of new Payroll Solutions.
• Identify key challenges to deployment, share with appropriate internal teams and provide solutions to overcome identified challenges.
• Develop training plan for participants to ensure consumption of resources

Practicals

• You’ll report to: Senior Manager, Global Payroll Vendor Operations
• Location: EMEA
• Start date: As soon as possible

Application process

• (async) Profile review
• Interview with recruiter
• Interview with team member(s) (no manager present)

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap‑labor practices and therefore we ensure to pay above in‑location rates. We hope to inspire other companies to support global talent‑hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide – here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job‑related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full‑time position is

Our full benefits & perks are explained in our handbook atremote.com/r/benefits . As a global company, each country works differently, but some benefits/perks are for all Remoters:

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life‑work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check seehere.

Please note we accept applications on an ongoing basis.

Interested in building your career at Remote? Get future opportunities sent straight to your email.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under‑represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check seehere.

At Remote, we comply with privacy regulations and disclose data handling procedures. For more information please refer to our privacy pages.

This Notice at Collection describes the categories of personal information that Remote (“the Business”) collects about California residents in their capacity as job applicants and the purposes for which that information is used.

We collect the following categories of personal information:

• Personal identifiers: Such as your name, email address, phone number, Linkedin profile, country and city, IP address.
• Professional or Employment‑Related Information: Such as your resume/CV, cover letter, work history, professional references, information about skills and abilities, accomplishments and awards, training and development information, performance evaluation information, previous employment information and employment termination information.
• Work eligibility information: Such as work eligibility status, existence of a non‑compete.
• Other information: Job interview notes, transcripts, assessment results, evaluation related to your application and any other information you provide in connection with the recruitment process.
• Education Information: Such as degrees, diplomas, certifications, and educational background.
• Geolocation information: Such as IP addresses from which we can determine your general location.

Sensitive Personal Information

• Protected characteristics: Such as sex, pronouns, disability status, race, gender identity through voluntary self‑disclosure.
• Physical or Biological information: If we use video interviewing tools, we may process your audio and visual information.
• Precise geolocation: Derived from your IP address (if precise)

Remote does not sell or share any of the categories of personal information listed above.

Purposes for Collection and Use

The information above is collected and used for the following purposes:

• Recruiting and Hiring: To evaluate your qualifications for the position for which you applied and to communicate with you throughout the application process.
• Inclusive Hiring: To ensure our hiring process is inclusive, complies with applicable law and regulations, and that people of all backgrounds are represented in our talent pool.
• Verification: To verify your candidacy information, identity and legal right to work in respective country. Employment verification involves contacting past employers and may also include contacting listed references.
• Legal Compliance: To comply with applicable law and regulations including state and federal laws, such as equal employment opportunity reporting requirements.
• Security: To prevent and detect fraud and investigate security incidents.

Retaining Periods and Data Protection

We retain all categories of personal information for as long as is reasonably necessary to fulfill the recruiting and hiring purpose for which it was collected but in any event for no longer than a year, or as required by applicable law.

For more details on your rights under the California Consumer Privacy Act—including your Right to Know, Right to Delete, and Right to Correct—please visit our CCPA/CPRA Privacy Policy.

Additional Notice and Other Third‑Party Information

In some instances, not only Remote may control the collection of your personal information as job applicant. For certain parts of the application process, the following third parties may control the collection of your data:

Successful Application Checks: If your application is successful, Remote will make an offer for employment which may be conditional on you passing additional checks.

ID and Employment Verification: These checks, including ID verification and employment history, are conducted via Veremark Ltd (United Kingdom) and Persona Identities, Inc. (USA).

Direct Collection: These third parties may control the collection of personal information directly from you to perform these specific verification services.

Additional Notice: You will receive an additional notice (Notice at collection) from the these third parties if and when Remote requires these specific checks.

Cooperation: These third party service providers are required by contract to cooperate with Remote to enable your CCPA rights.

Voluntary Self‑Identification

Remote is an Equal Employment Opportunity employer and as such it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences. Through the below self‑identification survey, we invite you to share your demographic information.

This information will be used to ensure that our hiring process is inclusive and that people of all backgrounds are represented in our talent pool.

All answers are anonymous and will not be tied to your job application or candidate profile.

The data will be aggregated and only used internally to inform our hiring strategies and processes to ensure we are actively working toward creating access to opportunities among under‑represented groups and increasing our teams’ diversity.

Visit the Remote Handbook to read more about how diversity, equity, and inclusion are a way of life at Remote.