Payroll Systems Support Analyst -Technical

Southern Company; Atlanta (GA); On-site; USD 85,000 - 110,000; Full time

Job summary

Southern Company in Atlanta is seeking a Systems Support Analyst to support centralized payroll functions across the organization. You will load files, reconcile data, generate reports, and produce accounting files for balancing and distribution to business partners.

The role involves identifying system issues, partnering with Technology to resolve them, and participating in upgrades and regression testing, while maintaining strong customer service and a structured, detail‑driven approach.

Qualifications

• Bachelor’s degree preferred in Accounting, Business, Information Systems or related field.
• Minimum 3-5 years work experience in payroll, technology, Oracle HCM, Payroll, Time and Labor strongly desired.
• Minimum 2-3 years PeopleSoft/Oracle HCM strongly desired.
• Understanding of Cloud computing strongly desired.
• Experience with applying Labor laws, including the Fair Labor Standards Act desired.
• Experience analyzing complex scenarios and balancing multiple tasks.

Responsibilities

• Partner with other teams within Payroll, HR Service Center, and other organizations across the system to meet deadlines.
• Support the production process to ensure accurate and timely processing of all payroll functions and team reports.
• Operate in compliance with federal, state, and company guidelines.
• Participate, as part of a team, in job rotation/rotating roles.
• Provide full process and system support.
• Utilize effective communications and networking to maintain a team environment.
• Perform other payroll related duties as assigned.

Skills

Payroll systems

Multi-task management

Microsoft Office/Teams

Cross-functional collaboration

Customer service

Analytical / detail oriented

Education

Bachelor’s degree preferred in Accounting, Business, Information Systems or related field

Tools

Oracle HCM

PeopleSoft

Microsoft Office/Teams

Job description

The Systems Support Analyst position is responsible for supporting centralized payroll functions for employees, vendors, and internal and external customers across the organization. This team has oversight for all system aspects of Payroll Services like managing the system jobs that produce payroll calculations on multiple, simultaneous pay cycles. This position is responsible for loading internal and external files, full data reconciliation and providing reports. Pay Systems generates all accounting files for balancing and distribution to various business partners. This position is also responsible for identifying system issues, partnering with Technology to resolve and testing solutions. This position provides additional support for system issues, system upgrades, and regression testing.

Job Requirements

Job Experience and Education

• Bachelor’s degree preferred in Accounting, Business, Information Systems or related field
• Minimum 3-5 years work experience in payroll, technology, Oracle HCM, Payroll, Time and Labor strongly desired
• Minimum 2-3 years Peoplesoft/Oracle HCM strongly desired
• Understanding of Cloud computing strongly desired
• Experience with applying Labor laws, including the Fair Labor Standards Act desired
• Experience analyzing complex scenarios and balancing multiple tasks.

Knowledge, Skills And Abilities

• Knowledge of payroll, HR systems, and timekeeping – as well as vendor systems and interfaces
• Ability to handle multiple tasks, processes and projects timely and accurately
• Proficiency required in desktop applications including Microsoft Office and TEAMS
• Cross-functional collaboration with business partners for process improvements and efficiencies
• Must possess excellent customer service skills along with the ability to anticipate problems or concerns, and demonstrate a strong track record of effectively resolving complex problems and responding in a timely manner
• Must be analytical, detail oriented, process driven, and comfortable with a highly structured team environment

Behavioral Attributes

• Models Our Values of Superior Performance, Act with Integrity and Intentional Inclusion.
• Ethical Behavior: Is widely trusted; deals fairly and ethically with everyone; presents facts in an honest and direct manner; maintains strict confidentiality of sensitive information.
• Innovation: Looks for ways to improve workplace effectiveness; solicits the creative ideas of others; efficiently works within budget and time constraints; exhibits willingness to work out of comfort zone.
• Diversity: Values differences in people; understands different perspectives and frames of reference; recognizes the link between diversity and organizational success and supports an inclusive workplace.
• Customer Focus: Dedicated to meeting expectations and requirements of internal and external customers; maintains effective relationships across organizations.
• Teamwork: Communicates openly and values honesty; listens to others; works with others toward common goals. Willing to work weekends and after hours as needed.

Major Job Responsibilities

• Partner with other teams within Payroll, HR Service Center, and other organizations across the system in order to achieve time sensitive deadlines
• Support the production process to ensure the accurate and timely processing of all payroll functions and team reports
• Operate in compliance with federal, state, and company guidelines
• Participate, as part of a team, in job rotation/rotating roles
• Provide full process and system support
• Utilize effective communications and networking to maintain a team environment
• Perform other payroll related duties as assigned

About Southern Company

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 21493

Job Category: Human Resources

Job Schedule: Full time

Company: Southern Company Services