Payroll Systems & Process Excellence Lead

PowerToFly; Alpharetta (GA); On-site; USD 110,000 - 160,000; Full time

Job summary

Morgan Stanley is seeking an experienced process and operations leader to drive Payroll systems initiatives and production excellence for the US and Canada. You will bridge Payroll Operations, Payroll Tax, HR Technology, and stakeholders, owning documentation, governance, and testing readiness.

The role emphasizes discovery, requirements, and process redesign to improve efficiency, control and stakeholder experience across payroll platforms such as ADP and Workday.

Qualifications

• 2-4 years of experience developing, supporting, and scaling Payroll systems such as ADP GlobalView, eTime, and Workforce Manager.
• 5+ years of experience in Business Analysis, Process Improvement, Operations, or related systems-enabled functions.
• Experience developing business requirements, process maps, SOPs, workflows, functional specifications, and governance documentation.
• Experience supporting payroll production matters, operational issue management, process redesign, and stakeholder coordination.
• Experience coordinating UAT, test scripts, testing evidence, business signoff, and change readiness.
• Exposure to predictive analytics, AI, and automation tools (RPA).
• Strong written, verbal, presentation, and stakeholder management skills.
• Advanced Excel proficiency; experience with Jira or comparable tools a plus.
• Bachelor’s degree; advanced degree in lieu of experience

Responsibilities

• Serve as the primary production matters lead for payroll systems-related operational issues, process impacts, and business readiness activities.
• Lead discovery sessions, business requirements gathering, process analysis, business case development, and operational solution design.
• Create and maintain business requirements documents, functional specifications, SOPs, process maps, workflow diagrams, control narratives, training materials, and user documentation.
• Own Payroll Systems documentation and maintain a knowledge repository so process, testing, project, control, and training documentation remains current, accessible, and audit-ready.
• Lead project coordination activities including action item tracking, RAID logs, decision logs, status reporting, and implementation readiness.
• Triage payroll production issues, document business impacts, coordinate stakeholders, and support operational root-cause analysis and remediation planning.
• Lead process redesign and continuous improvement initiatives to improve efficiency, sustainability, control effectiveness, and employee or stakeholder experience.
• Coordinate UAT activities, maintain test scripts and evidence, obtain business signoffs.
• Act as backup to the Director, Payroll Systems Solutions & Testing during major implementations, system release activities, and solution validation reviews.

Skills

Payroll systems

Business Analysis

Process Improvement

Stakeholder management

Excel

Jira

Education

Bachelor’s degree; advanced degree considered

Tools

ADP GlobalView

ADP eTime

Workday HCM

Jira

Job description

Morgan Stanley is seeking an experienced process and operations leader to drive Payroll systems initiatives and production excellence for the US and Canada. You will bridge Payroll Operations, Payroll Tax, HR Technology, and stakeholders, owning documentation, governance, and testing readiness.

The role emphasizes discovery, requirements, and process redesign to improve efficiency, control and stakeholder experience across payroll platforms such as ADP and Workday.