Payroll Specialist II

Dayforce US, Inc.; Minnesota; Remote; USD 60,000 - 80,000; Full time

Job summary

A global leader in human capital management is seeking a payroll officer responsible for the administration of payroll processing in a dynamic team-oriented environment. Ideal candidates will possess 2+ years of experience in high volume payroll, exceptional analytical skills, and a commitment to customer service excellence. The role offers the opportunity for remote work flexibility.

Qualifications

• 2+ years' experience in end-to-end payroll processing.
• Strong knowledge of NZ payroll legislation.
• Excellent verbal and written communication skills.

Responsibilities

• Provide accurate and timely payroll services, including reconciliation and reporting.
• Conduct end-to-end payroll processing while ensuring compliance with regulations.
• Maintain personnel data and respond to customer queries.

Skills

Payroll processing

Customer service

Analytical skills

Excel

Tools

aPay (Ascender Pay)

Job description

Posted Monday, June 16, 2025 at 4:00 PM | Expires Monday, August 18, 2025 at 3:59 PM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.Our brand promise - Makes Work Life Better TM - Reflects our commitment to employees, customers, partners and communities globally.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the AU or NZ About the opportunity:

The payroll officer is responsible for the administration of clients’ payroll processing. Our outsourced environment provides opportunities to deliver payroll services to clients with a team-based approach, offering diversity, learning opportunities and long-term career options that cannot be found in in-house payroll roles. This is an ideal next step for an experienced payroll officer looking to broaden their skillset and capabilities.

What you’ll get to do:
Abide by Dayforce’s Code of Conduct, Values and Policies, and Procedures

Be aware of and comply with all Dayforce and customer Information Security protocols

Adhere to all Information Security Standards, Policies, and Procedures

Provide accurate and timely payroll services, including:

End-of-period payroll reconciliation & reporting

NZ Payday Reporting

Maintain personnel data and customer support databases to ensure systems reflect current information

Answer incoming telephone calls, log requests, and assist with customer queries

Attend team meetings and provide feedback and input on operational issues

Participates in team learning and information sharing

Meet all payroll deadlines as specified and agreed by Dayforce and Client

End-to-end payroll processing as directed, ensuring compliance regarding legislative requirements

Conducts analysis, problem solving and testing as appropriate/required for effective payroll delivery

Provide accurate and timely first round reconciliation of payroll processes including main pays and off-cycle payments

Provides assistance and support for queries from the client in payroll and use of aPay (Ascender Pay) Web Self Service.

Provides assistance with the delivery of information to meet client report requirements via ad hoc reporting

Skills and experience we value:

2+ years' end-to-end payroll processing experience in high volume environment (processing 100 pays weekly and 500-1000 pays monthly)

Experience with aPay (Ascender Pay) is a strong advantage but not mandatory - system training provided

Track record of successful delivery of timely and accurate Payroll services

Experience with complex payroll calculations e.g., NZ terminations/redundancies

Strong knowledge and up to date awareness of NZ payroll legislation

Excellent customer service - previous experience working in an outsourcing environment highly regarded but not required

Strong analytical skills and intermediate Excel skills

Excellent verbal and written communication skills

At Dayforce, we are committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We encourage applications from Aboriginal and Torres Strait Islander peoples, as well as individuals of all ages, genders, sexual orientations, cultural backgrounds, abilities, and experiences. If you require support or accessibility accommodations during the recruitment process, please let us know, and we will ensure your needs are met.

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