Payroll Specialist: Government Systems & Helpdesk Expert

ARL Incorporated; Germantown (MD); In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

ARL Incorporated is seeking a Payroll Specialist in the United States to assist in resolving high-level payroll helpdesk tickets and handling payroll processing and human capital tasks. You will work with ATAAPS, DCPS, Remedy, and related government payroll systems, ensuring accurate pay and timely responses to inquiries.

The role requires a Bachelor’s degree (or 5 years of government payroll experience) and strong communication skills.

Competenze

• Bachelor’s degree from an accredited university is required with 5 years of related experience; 10 years of experience can substitute a degree.
• Experience with government payroll and accounting systems is required.
• Strong verbal and written communication skills are essential.

Mansioni

• Assist in resolving high-level payroll and human capital tickets related to employee pay errors.
• Conduct thorough research to understand the nature and cause of the pay error.
• Identify root causes and provide corrective actions to resolve pay discrepancies.
• Support training and tickets related to Time and Attendance migration.
• Assist in bi-weekly payroll processing and submission of Time and Attendance payroll files.
• Resolve payroll-related inquiries and respond to calls, faxes, and emails.
• Process bi-weekly payroll accounting entries and payroll reconciliations (STARS/PLDS/DFAS).
• Generate payroll accrual entries and respond to audits and inquiry requests.
• Produce Microsoft Access reports to respond to customer inquiries.
• Submit wage garnishment information to DFAS and review leave/debt audits.
• Process new hire packages and upload payroll forms to repository.

Conoscenze

Payroll processing

Helpdesk support

Root cause analysis

Communication skills

Formazione

Bachelor’s degree

5 years experience in government payroll and accounting systems

Strumenti

ATAAPS

DCPS

DOE info

Remedy

STARS

PLDS

DFAS

Descrizione del lavoro

ARL Incorporated is seeking a Payroll Specialist in the United States to assist in resolving high-level payroll helpdesk tickets and handling payroll processing and human capital tasks. You will work with ATAAPS, DCPS, Remedy, and related government payroll systems, ensuring accurate pay and timely responses to inquiries.

The role requires a Bachelor’s degree (or 5 years of government payroll experience) and strong communication skills.