Payroll Specialist

Sofi; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

Sofi is seeking a Payroll Specialist to support our growing U.S. payroll operations. You will process regular and off-cycle payrolls, ensure accurate wage calculations, and collaborate with Finance and HR to maintain compliance and data integrity.

The role requires 3+ years of payroll experience, familiarity with Workday, and strong Excel and customer-service skills. We value speed, transparency, and alignment with our members’ interests in a dynamic financial services environment.

Qualifications

• 3+ years of payroll processing experience.
• Knowledge of federal and state wage and hour laws.
• Experience with Workday or similar HR/payroll systems preferred.
• Proficiency with Gmail and Microsoft Office; intermediate/advanced Excel required.
• Strong customer service skills and the ability to resolve employee inquiries.

Responsibilities

• Process regular and off-cycle payrolls for assigned employee populations.
• Ensure accurate calculation of wages, overtime, bonuses, and retroactive pay.
• Review payroll reports for compliance and accuracy.
• Validate timekeeping data and resolve discrepancies with managers and HR.
• Process manual checks for terminations, bonuses, and lost checks.
• Assist with payroll audits and respond to inquiries from agencies.
• Ensure compliance with local, state, and federal payroll regulations.
• Respond to employee inquiries to maintain high customer satisfaction.
• Document payroll procedures and maintain internal controls.
• Support SOX or internal audits and participate in special projects.

Skills

Payroll processing

Workday knowledge

Gmail

Microsoft Office

Excel

Customer service

Wage and hour laws

Confidentiality

Time management

Collaboration

Attention to detail

Communication

Ticketing systems

Tools

Workday

Gmail

Microsoft Office

Excel

Job description

Employee Applicant Privacy NoticeWho we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.The role:

the company is searching for a Payroll Specialist to support our growing business. The Payroll Specialist works within the Payroll Team preparing, processing and balancing the entire U.S. payroll. This position will handle employee inquiries, and work with the Finance and HR departments to ensure payroll is processed accurately and in compliance with statutory regulations. By joining the company, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests.

What you'll do:

• Process regular and off-cycle payrolls (bi-weekly, semi-monthly, or monthly) for assigned employee populations


• Ensure accurate calculation of wages, overtime, shift differentials, bonuses, commissions, and retroactive pay


• Review and reconcile payroll reports prior to submission to ensure compliance and accuracy


• Validate timekeeping data and resolve discrepancies in coordination with managers and HR


• Process manual checks as needed for terminations, bonuses and lost checks


• Assist with payroll audits and respond to agency inquiries


• Responsible for complying with local, state and federal payroll regulations


• Respond to employee inquiries concerning payroll ensuring high customer satisfaction


• Performs periodic internal audits of various payroll areas and prepare materials for external or internal auditors


• Identify process gaps and recommend improvements to enhance efficiency and accuracy


• Document payroll procedures and maintain internal controls


• Support compliance with SOX or internal audit requirements


• Provides support for special projects assigned by the Payroll Manager

What you'll need:

• 3+ years’ experience processing payroll


• Knowledge of Workday systems desired


• Proficiency in Gmail and Microsoft Office Suite is essential with intermediate or advance Excel skills


• Excellent customer service skills with an ability to effectively handle and resolve employee inquiries and issues.


• Solid understanding of federal and state wage and hour laws including payroll taxes, withholding, deductions and garnishments


• Must exhibit strong personal integrity and be capable of working with sensitive information and keeping sensitive information confidential.


• Ability to meet project deadlines and prioritize tasks with focus on results and accuracy of the payroll.


• Ability to function in a highly collaborative environment


• Attention to detail and the ability to maintain a high level of accuracy under pressure


• Organizational, Multi-Tasking and Prioritization skills


• Exemplary Communication skills


• Experience using a ticketing system such as ServiceNow or Jira

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensiveand competitivebenefits, visit ourBenefits at the companypage!

the company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

the company is committed to an inclusive culture. As part of this commitment, the company offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [e-mail].

We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.