About the Role
We are seeking an experienced Payroll Specialist to manage end-to-end payroll processing for employees across the United States and Canada using ADP Workforce Now (WFN). The ideal candidate has strong knowledge of multi-state U.S. payroll, Canadian payroll regulations and tax compliance, along with exceptional attention to detail and customer service skills.
Key Responsibilities
- Process bi‑weekly payroll for U.S. and Canadian employees using ADP Workforce Now (WFN)
- Ensure accurate calculation of wages, overtime, bonuses, commissions, deductions, and taxes
- Maintain employee payroll records, including new hires, terminations, promotions, salary changes, and benefit deductions
- Process payroll adjustments, retroactive pay, garnishments, and off‑cycle payrolls as needed
- Reconcile payroll reports and general ledger entries
- Ensure compliance with federal, state/provincial, and local payroll tax regulations in the U.S. and Canada
- Coordinate tax filings with ADP
- Support year‑end activities, including W‑2s, T4s, and other required tax reporting
- Respond promptly to employee payroll inquiries and resolve discrepancies
- Partner with HR and Finance to ensure payroll data accuracy
- Assist with payroll audits and provide supporting documentation
- Maintain confidentiality of employee information and payroll records
- Identify opportunities to improve payroll processes and system efficiencies
Required Qualifications
- 3–5+ years of payroll processing experience
- Hands‑on experience with ADP Workforce Now (WFN) is required
- Experience processing payroll for both U.S. and Canadian employees
- Strong knowledge of:
- Multi‑state U.S. payroll laws
- Canadian payroll legislation
- Payroll taxes and compliance requirements
- Garnishments and wage deductions
- Experience reconciling payroll reports and working with general ledger accounts
- Proficiency in Microsoft Excel (VLOOKUP/XLOOKUP, Pivot Tables, formulas)
- Excellent analytical, organizational, and problem‑solving skills
- Strong communication
- Ability to handle confidential information with discretion
Preferred Qualifications
- Certified Payroll Professional (CPP) designation preferred
- PCP or CPM certification through the National Payroll Institute (Canada) is a plus
- Experience supporting payroll for 300+ employees across multiple entities or locations
- Experience with HRIS, timekeeping, and benefits administration
- Knowledge of SOX controls and payroll audit processes
Key Competencies
- Accuracy and attention to detail
- Time management and ability to meet strict deadlines
- Strong organizational skills
- Critical thinking and problem solving
- Customer‑focused mindset
- Ability to work independently and collaboratively
Success Measures
- Deliver accurate, on‑time payroll every pay period
- Maintain compliance with all U.S. and Canadian payroll regulations
- Minimize payroll errors and adjustments
- Provide excellent support to employees and internal stakeholdersContinuously improve payroll processes and reporting efficiency
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement. Accenture is an EEO and affirmative action employer of veterans/individuals with disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women.