Payroll Specialist

Mass General Brigham (Enterprise Services); Somerville (MA); Hybrid; USD 34,000 - 51,000; Full time

Job summary

Mass General Brigham Incorporated seeks an experienced payroll professional to support weekly and monthly payroll processing for all companies in Workday. The role requires a strong payroll background, analytical mindset, and a mature communication style.

The ideal candidate balances production tasks with employee inquiries in a collaborative, hybrid environment. You will handle retro payments, tax calculations, and adjustments, with ongoing service to internal customers and close coordination

Qualifications

• Bachelor's Degree preferred; equivalent experience may be accepted
• Certified Payroll Professional (CPP) and/or Fundamental Payroll Certification (FPC) preferred
• 3+ years of payroll processing experience with increasing responsibility
• Experience with Workday and payroll tax concepts a plus

Responsibilities

• Run end-to-end payroll processing for all companies in Workday.
• Audit and review retro transactions to ensure timely payroll processing.
• Review CAPAS retro transactions and create on-demand items as required.
• Analyze reports and audits to ensure accurate payroll results.
• Troubleshoot and fix errors in pay-impacting integrations (e.g., UKG).
• Provide responsive service to payroll queries via ServiceNow (Tier 2).
• Process adjustments to balances, earnings, and taxes as directed by Ops Manager or Director.

Skills

Payroll calculations

Analytical skills

Communication skills

Time management

Team collaboration

Education

Bachelor's Degree in Business & Finance

Tools

UKG

Job description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The role supports weekly and monthly payroll processing for all companies in Workday. This position requires a strong payroll background, analytical skills, a technical (systems) background, and a mature communications style. The abilities to organize, influence others, solve problems, and work with minimal supervision are expected of the incumbent, who needs to balance both production tasks and employee interactions or queries.

Essential Functions

• Running the payroll process which includes calculation, complete and settlement processes to get employees paid.
• Auditing and reviewing retro transactions to complete in time to include in payroll processing.
• Reviewing CAPAS retro transactions to complete and create on demands as required.
• Analyzing reports and audits during the payroll process to prevent inaccurate payroll results.
• Troubleshooting and fixing errors from pay impacting integrations, including UKG, as well as fixing errors discovered during the payroll calculation.
• Providing responsive service to all customers of the Department for Tier 2 tickets through Service Now. They will apply strong analytical and critical thinking skills to interpret and explain taxation, garnishments, overtime calculation, and other pay-impacting earnings or deductions.
• Responsible for ensuring that all adjustments that are received are processed accurately in an efficient and timely manner. Adjustments include retro pay, hours adjustments, or fixes supplied by Finance and Human Resources departments as EIBs. They will also process adjustments to employees' balances, earnings, and taxes as needed or as directed by the Ops Manager or the Director.

Qualifications

Education

• Bachelor's Degree Business & Finance preferred. Equivalent experience may be accepted in lieu of a degree

Licenses and Credentials

• Certified Payroll Professional [CPP] - PayrollOrg (PAYO) preferred
• Fundamental Payroll Certification [FPC] - PayrollOrg (PAYO) preferred

Experience

• 3+ years of experience processing payroll with a record of increasing responsibility required

Knowledge, Skills and Abilities

• Adept at payroll calculations, including but not limited to retroactive pay, FLSA overtime, earnings, deductions, and gross-to-net calculations. Understands payroll accounting (taxes and report requirements) and can calculate payroll taxes. Prior experience with transit taxation and deductions a plus.
• Strong analytical and critical thinking skills with the ability to research issues and process complex transactions and procedures.
• Excellent oral & written communication skills, along with confidence and experience in presenting to small groups.
• Understands the team structure of the payroll operation; responds positively to requests from supervisor to assist others in meeting payroll processing deadlines. Ability to work independently or as a team member and manage competing and conflicting demands on time.
• Takes ownership and responsibility to complete his/her assigned portion of each payroll. Advises supervisor when needs assistance and when problems arise.
• Meets deadlines. Attention to detail.

Working Schedule:

• Hybrid, onsite 4x/month at minimum
• Location: Assembly Row, Somerville, MA
• Remote hours require a quiet, secure, HIPAA-compliant working station

Additional Job Details (if applicable)

Remote Type

• Hybrid

Work Location

• 399 Revolution Drive

Scheduled Weekly Hours

• 40

Employee Type

• Regular

Work Shift

• Day (United States of America)

Pay Range

$25.50 - $36.49/Hourly

Grade

5At

Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.