Operations Specialist

Workwell; San Diego (CA); On-site; USD 52,000 - 59,000; Full time

Job summary

Workwell North America in San Diego is seeking a Payroll Specialist to deliver accurate, timely payroll, timekeeping and invoicing support for a high-volume client base. This full-time role is non-exempt and covers a 6-month maternity cover.

You will collaborate with internal teams, resolve payroll queries, process timecards and ensure compliance with local, state and federal laws while mentoring junior staff when needed.

Qualifications

• At least 6 months of payroll experience or equivalent.
• Intermediate Excel skills and data familiarity.
• Strong attention to detail with numerical accuracy.
• Ability to work across timekeeping, payroll or ATS systems.
• Understanding of compliance with payroll processes.

Responsibilities

• Support timekeeping, payroll and invoicing for multiple clients.
• Gather, review and process timecards from various systems.
• Prepare and run weekly payroll for high volume of workers.
• Process termination checks within required turnaround times.
• Generate, sort, audit and deliver client invoices.
• Data entry and payroll audit checks for accuracy.
• Troubleshoot payroll issues and queries.
• Support account managers with payroll-related requests.
• Provide payroll information as a subject matter expert.
• Monitor payroll activity to ensure compliance with laws.
• Mentor junior account specialists when required.

Skills

Payroll experience

Excel skills

Attention to detail

Numerical aptitude

Communication skills

Education

BA/BS degree

Tools

Timekeeping systems

Payroll ATS

Job description

This is a Full-time / Non-Exempt role 6 Month FTC Maternity Cover Role

We're looking for a detail-focused Payroll Specialist to support the accurate and timely delivery of payroll, timekeeping and invoicing activity across a variety of clients.

In this role, you'll work closely with internal teams to resolve payroll queries, process timecards, support adjustments and help ensure payroll information is accurate, compliant and delivered to agreed deadlines. You'll also act as a key point of knowledge across payroll processes, timekeeping systems and data quality checks.

This role would suit someone who is comfortable working with high volumes of data, enjoys problem-solving, and takes pride in delivering a reliable and accurate payroll service.

What You'll Be Doing

• Supporting timekeeping, payroll and invoicing processes for a range of clients.
• Gathering, reviewing and processing timecards from different systems.
• Preparing and processing weekly payroll for a high volume of workers.
• Processing termination checks within required turnaround times.
• Generating, sorting, auditing and delivering client invoices.
• Carrying out data entry, quality control and payroll audit checks to ensure information is accurate.
• Working with colleagues to troubleshoot payroll errors, queries and process issues.
• Partnering with corporate services to process payroll, expenses and other payroll-related activity.
• Providing detailed payroll information and guidance as a subject matter expert.
• Monitoring payroll activity to support compliance with local, state and federal employment law.
• Supporting Account Managers with payroll-related issues and requests.
• Sending reminders to workers and approvers where payroll-related tasks remain outstanding.
• Helping to refine standard operating procedures and improve ways of working where needed.
• Supporting and mentoring junior account specialists where required.

We'd like to hear from someone who

• Has at least 6 months’ payroll experience, or equivalent relevant experience.
• Has intermediate Excel skills and is confident working with data.
• Is highly detail-oriented and has a strong aptitude for numbers.
• Can manage high-volume payroll activity while maintaining accuracy and quality.
• Is confident identifying issues, solving problems and working at pace.
• Has a strong awareness of compliance and the importance of accurate payroll processes.
• Provides excellent service and approaches tasks with a solution-focused mindset.
• Is comfortable working across different timekeeping, payroll or ATS systems.
• Can communicate clearly and professionally with colleagues, employees, clients, vendors and managers.

It would also be beneficial if you have

• A BA/BS degree from an accredited university.
• Two or more years’ experience in HR, payroll or a similar role.
• Knowledge of state-specific employment laws.
• Previous experience mentoring others or acting as a team lead.

Brand: Workwell North America

Territory: America

Location : San Diego

Salary :$52,000 - $59,000

Workplace : Hybrid

Experience : Mid

Hours : Mon - Fri