Payroll Specialist

Potbelly Sandwich Works; Chicago (IL); Remote; USD 55,000 - 70,000; Full time

Job summary

A leading restaurant company is seeking a Payroll Specialist to manage high-volume multi-state payroll processing. This role, fully remote, involves payroll verification, discrepancy resolutions, and maintaining accurate employee records. Benefits include competitive pay and comprehensive insurance coverage, fostering inclusivity and team spirit.

Benefits

Medical, Dental & Vision Insurance

Paid Parental Leave

Retirement Savings 401(k) WITH company match

Paid Time Off

Flexible Work Schedule

Discount Program

Career growth opportunities

Qualifications

• 1 to 3 years proven payroll experience.
• Must maintain a high level of confidentiality.
• Excellent written and verbal communication.

Responsibilities

• Process weekly and bi-weekly payrolls, verify hours, calculate payroll deductions.
• Resolve payroll discrepancies, provide stellar customer service.
• Maintain employee personnel files and handle new hire reporting.

Skills

Communication

Organizational Skills

Problem-Solving

Education

High School degree

College coursework preferred

Tools

ADP

Microsoft Excel

Microsoft Word

Job description

Join to apply for the Payroll Specialist role at Potbelly Sandwich Works

Join to apply for the Payroll Specialist role at Potbelly Sandwich Works

• $55,000 - $70,000 base salary range + annual bonus potential!
• 100% remote in the United States
  

• PAY TRANSPARENCY
• $55,000 - $70,000 base salary range + annual bonus potential!
• 100% remote in the United States
  

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?

What’s In It For You**:

• Competitive pay with performance-based annual raises!
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) WITH company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities
• If hired, you must meet and maintain all eligibility requirements to qualify**
  
  

Job Title: Payroll Specialist

Department/Function: Human Resources

Location: Full Remote

General Description

The Payroll Specialist is responsible for activities related to processing high volume multi-state payroll for all Potbelly shops according to weekly and bi-weekly processing deadlines for hourly associates, management, Support Center and Contract Employees (if applicable). They should have working knowledge of voluntary payroll deduction, banking information, federal and state withholdings and other critical employee payroll matters.

FOCUS

Responsibilities

• Process bi-weekly and weekly payrolls including but not limited to verifying hours, calculating OT & retro pay; processing benefit deductions; bonus payouts; direct deposit or pay card set up; balancing payroll; saving payroll reports; conduct post payroll audit, etc.
• Prepare manual checks/pay card load as needed
• Process stop payments and reissues of lost payroll checks/pay cards and direct deposit reversals; investigate and resolve all payroll discrepancies in a timely and accurate fashion
• Provide adhoc payroll or job/salary reports for HR, operations, accounting or other departments as requested
• Handle employment verifications and provides data updates to The Work Number
• Performance Wage & Tax Reconciliations; handle new hire reporting
• Maintain employee personnel files
• Closely works with payroll vendors with regards to associate garnishments
• Participates in year-end W2 audit activities
• Knowledge and backup of HRIS password resets
• Provide stellar customer service to all individuals
• Supports all shop locations, by responding to numerous daily email and phone inquiries;
• Process/update new and re-hire records (Incompletes/Missing Indicators) in EV5
• Special projects as needed and/or as assigned
  
  

Essential Physical Functions

• Must have the ability/stamina to work a minimum of 45 to 55 hours a week.
• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
• Must be able to engage in problem-solving skills to help identify and solve potential issues in the field.
• Must be able to communicate heavily through telephone, e-mail and in-person communications.
  
  

Experience, Education And Behaviors

• Must represent The Potbelly Advantage and Our Values.
• High School degree required. College coursework preferred.
• 1 to 3 years proven payroll experience.
• Knowledge of ADP, strongly preferred.
• Excellent written and verbal communication.
• Well organized and detail oriented.
• Works well in a fast-paced environment.
• Knowledge of Microsoft Office, especially Excel and Word.
• Must maintain a high level of confidentiality.
  
  

Application Deadline: We accept applications for this position until 09/30/2025. We encourage all individuals to submit their applications.

Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.

We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, age, gender identity, national origin, or veteran status.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Restaurants

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