Payroll Service Delivery Analyst

247Hire; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

247Hire is seeking a Payroll Processor to manage end-to-end payroll operations for employees in a fast-paced environment. You will ensure accurate timekeeping, tax compliance, and timely payroll processing, while maintaining confidentiality and quality of service.

The role requires 3–5 years of payroll experience, strong Excel skills, and familiarity with ADP tools. Collaboration with HR and management is essential to improve processes and support overseas roles where applicable.

Qualifications

• 3-5 years of experience as a Payroll Processor or similar role.
• Solid understanding of accounting fundamentals and payroll practices.
• Strong knowledge of U.S. federal and state regulations.
• Detail-oriented with ability to handle confidential information.
• Proficient in Excel and able to manage high-volume workload.

Responsibilities

• Manage end-to-end payroll processing for employees.
• Ensure compliance with payroll laws and regulations.
• Process timekeeping, benefits, and payroll-related data accurately.
• Prepare journal entries and payroll reporting.
• Provide excellent service to employees on compensation and taxes.

Skills

Payroll processing

Regulatory knowledge

Excel

Attention to detail

Communication

Time management

Confidentiality

Team collaboration

Education

Associate degree

FPC

CPP

Tools

ADP Workforce Now

ADP iHCM

Job description

Key Responsibilities:

• Managing end-to-end payroll processing for employees
• Understand all aspects of payroll in regard to payroll laws and regulations
• Manage workflow to ensure all payroll transactions are processed timely and accurately
• Provide excellent customer service to employees in the areas of compensation, taxes, how to clock in/out, and how to request time off in a timely manner
• Supporting management to improve Payroll processes
• Educate teammates on payroll and timekeeping, policy, processes, and practices to ensure effective execution
• Perform daily payroll operations
• Perform updates to payroll-related data and manage overall payroll workflow
• Ensure timely processing of all new hires, promotions, and terminations
• Analyze and audit payroll data for accuracy of posting, including intercompany transactions
• Prepare journal entries related to payroll and benefits and record timely and accurately
• Execute time and attendance processing and interface with payroll applications
• Calculation and distribution of reports
• Process garnishment payments
• Complete employment verifications and unemployment insurance information requests
• Process 940/941 tax forms (US) and P45/60 tax forms (UK)
• Process accurate and timely year end reporting (W-2, W-2c, P60)
• Develop ad hoc financial and operational reporting as needed
• Other assigned duties

Qualifications:

• 3-5 years’ experience as a Payroll Processor or similar role
• Solid understanding of accounting fundamentals, best payroll practices and demonstrated ability utilizing systems, tools, and procedures to accomplish the job
• Strong Knowledge of U.S. federal, state regulations
• Detail-oriented
• Able to deal with difficult, sensitive, and confidential information
• Ability to manage a high volume of work under tight service delivery deadlines
• Excellent customer service skills
• Strong interpersonal (verbal and written) communication skills
• Strong organizational, time management, and prioritization abilities
• Strong PC knowledge including proficiency in Excel
• Team player yet a self-starter and self-motivated individual; assertive in maintaining confidentiality

Desired Qualifications:

• Associate’s degree in accounting, Fundamental Payroll Certification (FPC), or Certified Payroll Professional (CPP)
• Working knowledge of ADP Workforce Now Payroll and Time & Attendance desired but not required
• Working knowledge of ADP iHCM, UK employment and tax law
• Experience working with military personnel, especially overseas
• Human Resources knowledge in Recruiting, Benefits, Employee Relations desired but not required