PAYROLL PROCESSING ANALYST

NYC Department of Social Services; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Payroll Processing Analyst to join their dynamic team. This role involves ensuring the accuracy of payroll reports, resolving discrepancies, and preparing comprehensive payroll summaries. The ideal candidate will possess strong analytical and organizational skills, with a solid educational background. This position offers an opportunity to contribute to a vital public service while fostering collaborative relationships across various units. Join a committed workforce dedicated to making a difference in the community and enjoy additional benefits, including eligibility for federal student loan forgiveness programs.

Benefits

Federal Student Loan Forgiveness Eligibility

NYC Residency Incentives

Qualifications

• Master's degree or relevant experience required.
• Strong analytical and problem-solving skills preferred.

Responsibilities

• Review payroll reports for accuracy and resolve discrepancies.
• Prepare payroll summary reports and monitor grievances.

Skills

Analytical Skills

Problem-Solving Skills

Organizational Skills

Communication Skills

Teamwork

Education

Master's Degree

Bachelor's Degree

Associate Degree

High School Diploma

Tools

Microsoft Office

PMS

RMDS

CHRMS

CityTime

Job description

Join to apply for the PAYROLL PROCESSING ANALYST role at NYC Department of Social Services

APPLICANTS MUST BE PERMANENT IN THE STAFF ANALYST CIVIL SERVICE TITLE, OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.

The Department of Social Services (DSS) comprises the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA aims to fight poverty and income inequality by providing essential benefits such as Food Assistance and Emergency Rental Assistance. DHS works to prevent and address homelessness by employing innovative strategies to help families and individuals exit shelters and regain self-sufficiency.

Human Resources Solutions (HRS) supports the HR needs of DSS, HRA, and DHS through strategic partnerships, aiming to foster an inclusive, motivated, and client-centered workforce.

HRS is recruiting for one (1) Staff Analyst to serve as a Payroll Processing Analyst who will:

1. Review the accuracy of payroll reports, ensuring all transactions, including salary effective dates, timekeeping actions, retroactive payments, salary advances, longevity, and experience differentials, are correct. Analyze payroll data discrepancies/errors using systems like PMS, RMDS, CHRMS, Pi, CityTime, and 160/161 reports. Resolve payroll discrepancies and process supplemental checks promptly.
2. Ensure adherence to security measures and payroll procedures, analyze contractual agreements, policies, and regulations related to employee salary history, and verify payment entries for active and inactive staff, including allowances and bonuses.
3. Research inquiries from the Payroll Inquiries mailbox, follow up to ensure timely responses, and oversee workflow and processes within the Payroll Operations Unit for accuracy and efficiency.
4. Prepare bi-weekly payroll summary reports for the Integrated Financial Management System (IFMS) and monthly statistical reports on the unit’s activities, including pending and completed employee requests.
5. Monitor and analyze grievances, stipulations, and arbitration cases, ensuring accurate processing of overpayments, and maintain logs and databases related to grievances and overpayments.
6. Coordinate with Salary Administration, Timekeeping, Employee Relations, and Workers’ Compensation units on payment issues related to promotions, salary changes, and other employee status updates.
7. Assist employees with processing inquiries related to Direct Deposit, Transit Benefits, and College Savings Programs.
8. Foster collaborative relationships with other HRS units, agency programs, and city agencies to support payroll objectives, assess programmatic changes, and optimize policies and procedures.
9. Represent the agency in court hearings, prepare documentation for overpayment claims, and support other payroll tasks and projects as needed.

Work Location: 33 Beaver Street

Hours/Schedule: 9 AM – 5 PM

STAFF ANALYST - 12626

Minimum Qualifications

Master's degree in relevant fields or a Juris Doctor from an accredited law school; OR a bachelor's degree with two years of relevant professional experience; OR an associate degree with four years of experience; OR a high school diploma with six years of experience. A combination of education and experience may be considered.

Preferred Skills

• Strong analytical, facilitation, and problem-solving skills
• Excellent organizational skills and ability to meet deadlines
• Strong verbal and written communication skills
• Ability to work independently and in teams
• Proficiency in Microsoft Office; familiarity with PMS, RMDS, CHRMS, Pi, and CityTime preferred
• Experience analyzing operational changes

This position is open to qualified persons with a disability under the 55-a Program. Indicate your interest at the top of your resume and cover letter.

Additional benefits include eligibility for federal student loan forgiveness programs. NYC residency is generally required within 90 days, with exceptions for certain city employees.

The City of New York is an equal opportunity employer committed to diversity and inclusion.