Payroll Operations Manager

RPM Living; Phoenix (AZ); Hybrid; USD 85,000 - 115,000; Full time

Job summary

RPM Living is seeking a Payroll Operations Manager to own payroll processes, ensure accuracy, and drive improvements. This hybrid role partners with accounting, HR and other teams to maintain compliant, efficient payroll operations.

You will oversee month-end close, audits, tax filings, and system updates while staying current on wage and hour laws, garnishments, and benefit deductions. A Bachelor's degree and 5+ years payroll experience are required.

Qualifications

• Bachelor's degree and 5+ years of payroll processing experience in a multistate company
• Strong knowledge of payroll taxes, filings, and regulatory requirements
• Experience with wage garnishments and benefit deductions

Responsibilities

• Assist with updates in applications associated with payroll and tax filings, Time and Attendance and other support systems including system reports and enhancements
• Maintain and audit the payroll-processing infrastructure and recommend system updates to streamline daily workflow, reporting and compliance
• Research and implement corrective measures to ensure quick resolution of all payroll-related tax issues within the organization
• Conduct internal payroll audits to monitor tax withholdings and submit the necessary documentation for external audits to tax authorities
• Ensure accurate calculation of wages, company deductions and tax withholdings. Ensure proper reporting and compliance. Prepare statistical reports as needed.
• Monitor changes and remain current on legal, regulatory, or governmental requirements including wage and hour, garnishments, tax matters, 401(k) and other benefit deductions
• Collaborate with inter-departments to implement system updates to improve efficiency, and document the payroll process and procedures
• Partner with Benefits, Recruiting, Human Resources and Payroll teams on projects, solving problems, and developing solutions related to daily processes
• Manage the month-end financial close process by reviewing balance sheet account reconciliations for payroll related accounts
• Assure payroll journals and allocations are processed to meet deadlines
• Oversee responses to requests from internal and external auditors as well as management
• Stay informed about new trends in payroll industry and make recommendations for new and improved payroll services for enhanced employee experience

Skills

Payroll processing

Cross-functional collaboration

Attention to detail

Excel

Regulatory compliance

Education

Bachelor's degree

Tools

Excel

Job description

Overview

At RPM, we’re in the business of extraordinary. We believe people‑first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Position Summary

The Payroll Operations Manager will be accountable for payroll operations and act as a liaison between the payroll and other departments (ex. accounting, HR Tech). This role will support the team in maintaining an accurate, updated, and efficient payroll process and will drive process improvements.

Responsibilities

• Assist with updates in all applications associated with payroll and tax filings, Time and Attendance and other support systems including system reports and enhancements
• Maintain and audit the payroll‑processing infrastructure and recommend system updates to streamline daily workflow, reporting and compliance
• Research and implement corrective measures to ensure quick resolution of all payroll‑related tax issues within the organization
• Conduct internal payroll audits to monitor tax withholdings and submit the necessary documentation for external audits to tax authorities
• Ensure accurate calculation of wages, company deductions and tax withholdings. Ensure proper reporting and compliance. Prepare statistical reports as needed.
• Monitor changes and remain current on legal, regulatory, or governmental requirements including wage and hour, garnishments, tax matters, 401(k) and other benefit deductions
• Collaborate with inter‑departments to implement system updates to improve efficiency, and document the payroll process and procedures
• Partner with Benefits, Recruiting, Human Resources and Payroll teams on projects, solving problems, and developing solutions related to daily processes
• Manage the month‑end financial close process by reviewing balance sheet account reconciliations for payroll related accounts
• Assure payroll journals and allocations are processed to meet deadlines
• Oversee responses to requests from internal and external auditors as well as management
• Stay informed about new trends in payroll industry and make recommendations for new and improved payroll services for enhanced employee experience

Education And Experience

• Bachelor's degree and 5 years’ experience with full responsibility for payroll processing in a multistate midsized company of at least 2,500 employees
• Knowledge of payroll processes and procedures, including wage and hour laws
• Knowledge of payroll taxes, filings and regulatory requirements
• Knowledge of wage garnishments and levies
• Knowledge of benefits administration for health/wellness, 401(k), ERISA, and preferred experience in stock administration
• Skilled in applying strong attention to detail, time management, prioritization, and organizational skills to manage multiple tasks effectively and meet deadlines
• Skilled in evaluating payroll system functionality and identifying opportunities for enhancements, automation, and workflow improvements
• Skilled in using computer systems and software applications, including Microsoft Office, with advanced proficiency in Excel for data analysis, reporting, and problem‑solving
• Ability to communicate effectively both verbally and in writing
• Ability to work effectively across many departments with varying levels of staff and management to solve problems and achieve results
• Ability to apply judgment in resolving payroll discrepancies involving wages, deductions, taxes, and benefits

Qualifications

• Physical Requirements:
• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment

• This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week
• The office is an open setting which may include bright lights, constant noises and distractions

Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full‑time, regular associates
• Employer‑paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role‑based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.