Payroll & Labor Relations Lead

WMATA; Alexandria (VA); On-site; USD 92,000 - 120,000; Full time

Job summary

WMATA is seeking a Payroll Supervisor to lead complex payroll operations across multiple payrolls, ensuring accuracy, compliance, and strong customer service. You will research payroll actions, partner with HR, Labor Relations, management, and legal teams, and drive process improvements to enhance efficiency and employee satisfaction.

The position requires extensive knowledge of collective bargaining agreements, policy interpretation, and the ability to provide payroll insights during hearings,

Qualifications

• Must possess strong payroll knowledge and compliance acumen.

Responsibilities

• Act as first escalation point for payroll inquiries and discrepancies.
• Supervise and train lower-level payroll staff for accuracy and compliance.
• Process transactions for weekly/biweekly payrolls with balance controls and reporting.
• Develop standard documentation and cross-department training on payroll procedures.

Skills

Payroll knowledge

Analytical ability

Attention to detail

Communication

Microsoft Office

Education

Associate's degree in Accounting, Finance, Human Relations, Business Administration or related field

High school diploma or GED with 2+ years payroll processing experience

Tools

PeopleSoft

Oracle

SAP

Job description

WMATA is seeking a Payroll Supervisor to lead complex payroll operations across multiple payrolls, ensuring accuracy, compliance, and strong customer service. You will research payroll actions, partner with HR, Labor Relations, management, and legal teams, and drive process improvements to enhance efficiency and employee satisfaction.

The position requires extensive knowledge of collective bargaining agreements, policy interpretation, and the ability to provide payroll insights during hearings,