Payroll Director

The Boston Consulting Group GmbH; Atlanta (GA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

A leading company is seeking a Payroll Director to oversee North America payroll operations, ensuring compliance and operational excellence. The role involves managing a team, driving process improvements, and collaborating with finance leaders. Ideal candidates will have extensive payroll experience and a strong commitment to quality.

Qualifications

• 10+ years of payroll processing experience including multi-state payrolls.
• 5+ years managing/leading a payroll team.

Responsibilities

• Oversee payroll operations ensuring compliance and quality control.
• Manage a team of 15-20 payroll professionals across multiple locations.
• Drive process automation and efficiency improvements.

Skills

Payroll processes

Regulatory compliance

Operational excellence

Process improvements

Leadership

Customer service

Communication

Problem solving

Education

Bachelor’s degree in accounting

MBA or advanced professional degree

Tools

ADP

Job description

Locations: Atlanta | Boston

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Our mission is clear. We go deep to unlock insight and have the courage to act. We bring the right people together to challenge established thinking and drive transformation. We work with our clients to build the capabilities that enable organizations to achieve sustainable advantage. We are shaping the future. Together.

We are looking for a highly experienced, detail-oriented and strategic Payroll leader to spearhead our North America payroll operations. As the Payroll Director, you will be responsible for overseeing all aspects of the payroll function ensuring best-in-class operational excellence, regulatory compliance, and quality control. This includes payroll operations, tax reporting and compliance, auditing, system improvements, and management of the payroll team. The Payroll Director will also oversee complex multi-state jurisdiction wages / withholdings (for frequent business travelers), various reconciliations and audits, and the year-end payroll tax reporting process. This position is critical to ensure accurate, timely, and fully compliant payroll processing for our North America staff (US and Canada) at BCG.

As a key member of the Finance leadership team, you will report to the US Controller and manage a team of 15-20 payroll professionals across Boston, Atlanta, Toronto, and New York, serving 10,000+ employees across the US and Canada. Your role is critical in ensuring timely, accurate, and fully compliant payroll operations while driving process automation and efficiency improvements.

If you are a hands-on leader with a passion for payroll excellence, compliance, and continuous improvement, we’d love to have you join our team!

You’re good at:

• Expert level understanding of Payroll processes and various Federal, State, and local wage and tax regulations, and keeping policy at the forefront of the Payroll organization
• Leading payroll teams to execute timely, accurate, and compliant payroll processing across multiple jurisdictions
• Establishing and maintaining strong operational controls, governance, and risk mitigation strategies to ensure payroll compliance
• Driving operational excellence through process improvements, automation, and the implementation of best practices
• Proven ability to build strong partnerships with colleagues, desire to be flexible and think strategically
• Ability to drive strategic payroll initiatives while ensuring operational excellence
• Creating and encouraging a stimulating work environment for the US Payroll team through excellent communication; providing coaching and development opportunities to all members of the team.
• Continuously seeking to improve our payroll and operational processes
• Manage day to day escalations and act as a trusted business partner to resolve issues requiring additional assistance for resolution
• Creating a close partnership with Finance colleagues across the North America region and in other areas of the organization to ensure alignment of policies and procedures
• Demonstrated experience of successfully working virtually, and in complex international and matrixed organization
• Strong organizational and process management skills. Comfortable with multi-tasking and prioritizing within a fast-paced, demanding environment
• Able to interpret rules and guidelines flexibly to enhance the business while maintaining compliance and governance
• Ability to identify, critically think and problem solve issues
• High integrity, a positive can-do attitude, a commitment to quality and accuracy and an ability to maintain absolute confidentiality

What You'll Bring

• Bachelor’s degree in accounting, finance, business administration, or related field preferred
• MBA or other advanced professional degree and payroll certifications preferred
• 10+ years of payroll processing experience including multi-state payrolls, 5+ years managing/leading a payroll team.
• Demonstrated leadership skills in managing performance, coaching, and staff development
• Excellent customer service to various stakeholders
• Strong written and verbal communications skills, with the ability to communicate complex payroll matters to senior leadership
• Strong influencing, networking and relationship building skills
• Excellent detail orientation with a strong commitment to quality and compliance.
• Extensive expertise in ADP is preferred
• Extensive experience managing relationships with third-party payroll providers, tax agencies, and compliance auditors

Additional info

Currently, this role is in the office 3 days/week, providing flexibility to work from home 40% of the time. This hybrid schedule allows for critically important learning, collaboration, and networking with our colleagues. Specific days in the office are as agreed upon by the team.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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