Payroll & Benefits Specialist

Carter Bank; Bassett (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

A financial institution in Virginia seeks a Payroll & Benefits Specialist to manage payroll and benefits tasks, including biweekly payroll processing and benefits enrollment tracking. Ideal candidates will have excellent customer service skills and prior experience in payroll or benefits roles. This position offers a chance to work in a dynamic environment within a supportive team.

Qualifications

• Prior benefits and payroll work experience required.
• Payroll or benefits certification is a plus.

Responsibilities

• Process biweekly payroll.
• Make changes after coordinating with managers.
• Review payroll ledger for benefits and deductions.
• Provide input to benefits vendors.
• Track benefits enrollment and changes for new hires.
• Prepare and submit payroll taxes.

Skills

Excellent customer service skills

Attention to detail

Ability to interact with employees at all levels

Strong verbal and written communication skills

Ability to work independently in a fast-paced environment

Knowledge of Microsoft Office (Word, Excel, Outlook)

Education

High school diploma or equivalent

Job description

Overview

Payroll & Benefits Specialist at Carter Bank

The position involves establishing and maintaining Human Resource/Payroll records, updating records with changes to employee status, pay rates, and voluntary/involuntary benefits. Responsibilities include importing and validating timekeeping records, processing new hires, posting changes related to pay rates, overtime, terminations, leaves, PTO payouts, and correcting wage overpayments. The role also involves backup support for other Payroll/HR duties and ensuring accurate benefits enrollment and billing.

Responsibilities

• Process biweekly payroll.
• Make payroll adjustments after coordinating with managers for clarification on submissions.
• Review payroll ledger to verify benefits and deductions; verify pay adjustments against the pay register.
• Provide input to benefits vendors, including reconciliation of bills and ensuring prompt payment.
• Track benefits enrollment and changes for new hires; adjust benefits for employees with qualifying events.
• Provide General Ledger entries to Accounting.
• Complete Verification of Employment forms.
• Complete Disability forms and submit to the insurance provider.
• Maintain positive relationships with benefits providers and participate in meetings to ensure plans are effective and billed correctly.
• Serve as back-up for NMLS registrations.
• COBRA administration—handle checks from participants and providers to pay premiums.
• Assist with Open Enrollment materials and employee communications.
• Guide new managers on using the payroll system for timecard approval.
• Serve as a resource to managers and employees for payroll and benefits questions.
• Assist employees with online benefits enrollment; maintain tracking to ensure premium payments are met when enrollment is missing.
• Prepare and submit payroll taxes, including quarterly and annual reports.
• Perform routine office/administrative duties (phone, email, filing, mass mailings).

Qualifications

Job Requirements

• High school diploma or equivalent.
• Prior benefits and payroll work experience.
• Payroll or benefits certification is a plus.

Knowledge/Skills

• Excellent customer service skills.
• Attention to detail.
• Ability to interact with employees at all levels.
• Strong verbal and written communication skills.
• Ability to work independently in a fast-paced environment.
• Knowledge of Microsoft Office, especially Word, Excel, and Outlook.

Physical and Mental Qualifications

• Standing, walking, bending and stooping required.
• Must be able to sit at a desk for long periods and use a computer.
• Occasionally move or lift up to 10 pounds.
• May be required to work supplemental hours periodically.
• Limited travel required during and after business hours.

The above statements describe the general nature and level of work and are not intended to be an exhaustive list of responsibilities, duties, and skills.