Payroll & Benefits Coordinator

Betterment; New York (NY); Hybrid; USD 70,000 - 83,000; Full time

Benefits offered by this job

Medical, dental, and vision

Life and AD&D insurance

Short- and long-term disability

FSA and HSA options

Transit benefits

Employee Assistance Program (EAP)

401(k) with match

Paid time off & sabbatical

Job summary

Betterment in New York City is seeking a Payroll & Benefits Coordinator to support semi-monthly payroll and benefits administration. This salaried, non-exempt role reports to the Sr.

Manager, Payroll & Benefits and partners with the People team to ensure data integrity and timely responses to employee questions. The day-to-day includes preparing semi-monthly payroll for exempt and non-exempt staff, administering health, dental and vision coverage, managing 401(k) plans, open enrollment, and

Qualifications

• 1–2 years of payroll processing experience.
• Benefits administration experience required.
• Familiarity with payroll laws and compliance.
• Proficiency with Excel/Sheets and HR tech.

Responsibilities

• Prepare semi-monthly payroll for exempt and non-exempt employees.
• Review timesheets, PTO, and data inputs for accuracy.
• Process payroll adjustments and year-end activities (W-2).
• Administer health, dental, vision, life, and 401(k) benefits.
• Coordinate open enrollment and benefits changes.

Skills

Payroll processing

Benefits administration

Attention to detail

Communication

Discretion

Tools

ADP

Job description

About Betterment

Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease. We’re headquartered in NYC and offer hybrid NY-based positions (four days/ week in-office, with no required office days during the summer and winter holidays).

About the Role

As Payroll & Benefits Coordinator, you will be responsible for supporting on-time payroll processing and effective benefits administration. We are seeking someone detail-oriented to support semi-monthly payroll, ensuring accuracy in all areas while meeting and applying all payroll controls accordingly. Reporting to the Sr. Manager, Payroll & Benefits, you’ll partner closely with the People team to ensure data integrity and support payroll and benefits cycles. You will also serve as a key resource to our employees, efficiently and effectively answering any payroll and benefits questions on a timely basis. This is a salaried, non-exempt role that is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees.

New York City: $70,000 - $83,000

A Day in the Life

• Payroll Processing
  • Prepare semi-monthly payroll for exempt and non-exempt employees, ensuring accuracy and timeliness
  • Review and reconcile timesheets, PTO balances, and payroll data inputs prior to each pay run
  • Process payroll adjustments including new hires, terminations, pay changes, garnishments, and voluntary deductions
  • Support preparation of year-end payroll activities including W-2 distribution and reconciliation
  • Respond to employee inquiries about pay, deductions, and paycheck reconciliation in a timely and professional manner
• Benefits Administration
  • Administer employee benefits programs including health, dental, vision, life insurance, 401(k), FSA/HSA, and wellness offerings
  • Coordinate open enrollment periods — prepare communications, host informational sessions, and guide employees through elections
  • Process enrollments, qualifying life event changes, and terminations with insurance carriers and benefit platforms
  • Reconcile monthly benefit invoices and coordinate with Finance to ensure accurate payroll deductions
  • Serve as a first point of contact for employee questions about coverage, eligibility, and claims
• Compliance & Recordkeeping
  • Maintain accurate and confidential employee records in the HRIS and payroll system
  • Assist with compliance filings and reporting, including ACA, COBRA, ERISA, and state/local requirements
  • Support audits of payroll and benefits data to ensure data integrity
  • Monitor and track FMLA and leave of absence documentation in partnership with the HR team
• Cross-Functional Support
  • Partner with HR Business Partners, Finance, and People Operations on projects and process improvements
  • Assist with onboarding new hires by conducting benefits orientations and ensuring timely enrollment
  • Generate standard and ad hoc payroll and benefits reports for internal stakeholders

What we’re looking for

• 1-2 years of experience in payroll processing and benefits administration
• Hands‑on experience in ADP or comparable HRIS
• Familiarity with employment laws, leave regulations, and benefits compliance
• Proficiency in Excel / Google Sheets and comfort with HR technology
• Excellent attention to detail, organization, and follow-through
• Strong communication and customer service skills are a must
• Ability to handle confidential data professionally and with discretion

Join a team built on these core values

We change lives

Be a part of a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission; to empower people to build wealth with confidence and ease.

We set audacious goals

We set them for the company, our customers, and ourselves, and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins.

We value all perspectives

When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.

We simplify financial services

We’re financial services pioneers, always finding new ways to improve, optimize, and enhance. Constant improvement is in our DNA.

Our Commitment to Your Total Well-being

• We offer a competitive suite of benefits , including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options
• Ownership: Equity for all employees, including new hire and refresher grants.
• Time: Flexible paid time off, paid parental leave, and a fully paid four-week sabbatical in your sixth year.
• Growth: Company-paid professional coaching for all employees.
• Wealth: Day-one 401(k) match plus matching on qualified student loan payments.

We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.