: Processing and validating out of cycle pay request , Processing and validating supplemental pay request , Respond to inquiries from customers (internal & external) within SLA
Location
Duration
: up to 5 months contract with possible extension
Job Description
Pay Range: $30- $40/hr. The pay rate may differ depending on your skills, education, experience, and other qualifications.
Featured Benefits: Medical Insurance in compliance with the ACA. 401(k). Sick leave in compliance with applicable state, federal, and local laws.
Position Summary:
- The Payroll Assistant 3 supports accurate and timely payroll processing for each payroll process and providing responsive customer support within established service-level agreements (SLAs).
- This role contributes to departmental goals through updating and validating record each payroll cycle
Task & Responsibilities:
Sector Support for:
- Processing and validating supplemental pay request
- Processing and validating out of cycle pay request
- Respond to inquiries from customers (internal & external) within SLA
- Perform assigned project duties to support the departmental goals and objectives
Role & Responsibilities:
- Respond to inquiries from internal and external customers within required SLAs.
- Perform assigned project duties to support system enhancements, process improvements, and departmental objectives.
- Special processing for adjustments, or off-cycle items in alignment with policy and compliance requirements.
Required Qualifications –
- High school diploma or equivalent & 1 years of related education, i.e.: business or accounting and/or relevant work experience .
- Working knowledge of payroll fundamentals and data validation practices.
- Proficiency in payroll/HR systems.
- Demonstrated customer service skills and ability to meet SLAs.
- Strong attention to detail and ability to handle sensitive information appropriately
- Accuracy, data integrity, and strong follow-through
- Clear written and verbal communication
- Time management and ability to prioritize recurring and urgent requests
- Discretion in handling confidential employee and payroll data
- Willing to work a Hybrid schedule
Preferred Qualifications –
- SAP experience
- Prior experience working in a shared service or center of excellence environment