Payroll Analyst

Melita Group; Stati Uniti; Remoto; USD 85.000 - 110.000; Tempo pieno

Descrizione del lavoro

Melita Group is seeking a Payroll Analyst to deliver expert service and support to the Payroll & Implementation teams. You will identify system configuration changes to support global payroll services, and report to the Global Payroll Manager.

Responsibilities include configuring Payroll, Time & Attendance, and Time Off modules, testing payroll calculations and taxes, and building training materials for client admins.

Competenze

• Must have strong customer service focus and client relationship skills.
• 7+ years US and Global payroll processing experience with implementation exposure.
• Hands-on system configuration and integration experience for payroll platforms.
• Familiarity with payroll regulations and tax treatments.

Mansioni

• Maintain knowledge of Melita's services and articulate payroll compliance and HRIS topics during implementations.
• Configure and test Payroll, Time & Attendance, and Time Off modules for new clients; perform parallel payroll testing.
• Customize payroll workflows in Salesforce CRM for clients as needed.
• Load client employee data to payroll systems and map paycheck history.
• Temporarily process global payroll for new clients during transitions.
• Backup US payroll support for new clients in transitions to ongoing support.
• Create training documents and resources for client admins and employees on Time Off and Time & Attendance.
• Conduct timecard training with client managers and update materials as needed.
• Set up payroll codes and update Salesforce workflows; ensure changes are tested.
• Review client benefit plan setups for proper mapping and tax treatment.
• Review employee handbooks for payroll-related policies and time-off alignment.
• Collaborate with HR & Benefits teams; join client implementations and meetings.
• Identify opportunities to improve efficiency in payroll processes; provide backup support as needed.

Conoscenze

Customer service

Communication skills

Time management

Analytical thinking

Teamwork

Payroll processing

ADP Workforce Now

Paylocity

Rippling

Formazione

Associate’s or Bachelor’s degree in Business, Finance, HR

FPC/CPP certification

Strumenti

ADP Workforce Now

Paylocity

Rippling

Descrizione del lavoro

At Melita, payroll is where trust is earned. We are an HR, Benefits, and Payroll outsourcing company that has served small and mid-sized employers for over 30 years, founded on a simple principle: help our clients succeed by innovating, serving, and supporting their HR, Benefits, and Payroll needs. Accurate, on-time payroll protects our clients' businesses and their employees' confidence, and we take that responsibility seriously.

The chief objective of the Payroll Analyst is to provide exceptional service, expertise, and support to the Payroll & Implementation teams.

This role will be directly responsible for identifying & implementing system configuration setup and changes needed to deliver our global payroll services to clients. This position reports to our Global Payroll Manager.

Job Responsibilities

• Maintains fundamental knowledge of Melita's services and clearly articulates all areas of global payroll compliance and HRIS topics relevant to the implementation process and payroll service.
• Partners with the Melita & HRIS Implementation teams to configure and test the Payroll, Time & Attendance, and Time Off modules for new implementation clients. Performs parallel payroll testing to ensure payroll code calculation & taxation are working as expected per payroll regulations.
• Customizes payroll workflows in the Salesforce CRM technology for client as needed.
• Loads client employee data to the payroll technology, completes paycheck history data mapping.
• Temporarily processes global payroll for new clients as part of the transition from Implementation to ongoing support.
• Backup US payroll support for new clients as part of the transition from Implementation to ongoing support.
• Creates documents or recorded training resources to be shared with client admins, managers and/or their employees related to the Time Off and Time & Attendance modules. Maintains the master version of these resources and incorporates revisions submitted by the Global Payroll Manager following client training sessions.
• Conducts timecard training with the client's managers and employees. Applies revisions to the training materials as needed following client sessions.
• Partners with the Payroll team to set up new payroll codes such as new earning, deduction, and memo codes in the payroll technology. Updates workflows in Salesforce CRM as needed to ensure they are properly used by the payroll team. Ensures changes are tested.
• Performs a review of client benefit plan setups as they relate to payroll, aligned to the client's plan year, verifying that deduction codes in the payroll technology are correctly mapped to each benefit plan and that tax treatment is applied accurately.
• Performs a review of the client's employee handbook as it relates to payroll, aligned to the client's handbook revision cycle, verifying that hours codes are correctly mapped to time off policies in the payroll technology and identifying any new or revised time off policies requiring configuration.
• Collaborates with the broader HR & Benefits teams.
• Attends new client implementation kick off and weekly status meetings.
• Attends weekly internal HRComplete Operations meetings.
• Attends monthly Payroll & Implementation team meetings.
• Partners with the Global Payroll Director and Payroll Services Managers to identify and implement opportunities to improve efficiency and streamline payroll processes.
• Global & US payroll processing backup support as needed.

The successful candidate must possess these key competencies and credentials:

• Genuine passion for customer service and commitment to building strong relationships.
• Strong verbal and written communication skills.
• Demonstrates ability to organize and prioritize.
• Demonstrate high analytical and problem-solving skills, attention to detail, time management and organization and teamwork.
• Maintains stable performance and poise under pressure.
• Ability to coordinate efforts across multiple internal and external parties to ensure a timely, high-quality outcome.
• Associate’s or Bachelor’s degree in Business, Business Administration, Finance, HR or related field or equivalent.
• 7+ years US and Global payroll processing experience, including hands-on payroll implementation and system configuration experience.
• Strong knowledge of payroll technologies, specifically ADP Workforce Now. Paylocity and Rippling experience is a plus.
• FPC/CPP certification