Payroll Administrator

Comfort Systems USA; Richmond (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading service company is seeking a Payroll Administrator to support accurate and timely payroll processing. This role involves preparing Certified Payroll reports, maintaining employee payroll data, and addressing inquiries from employees and management. The ideal candidate will have over three years of payroll processing experience, strong mathematical and communication skills, and proficiency with Microsoft Excel. Join our team and play a vital role in delivering exceptional payroll service.

Qualifications

• Three or more years of experience with processing payroll.
• Ability to handle a fast-paced workload.
• Demonstrate initiative and problem-solving skills.

Responsibilities

• Support accurate payroll processing and compliance.
• Prepare and submit Certified Payroll reports.
• Respond to employee inquiries regarding payroll.

Skills

Excellent communication skills

Customer service skills

Strong mathematical skills

Organizational skills

Proficiency with Microsoft Office (especially Excel)

Ability to work independently

Time management skills

Education

High school diploma or equivalent

Tools

Microsoft Excel

Job description

Title: Payroll Administrator

Reports to: Payroll and Benefits Manager

Department: Corporate

Classification: Non-Exempt

Date Updated: February 2026

Summary

The primary responsibility of the Payroll Administrator is to support employees and management in the accurate and timely processing of payroll, compensation changes, and certified payroll reporting. This position plays a critical role in ensuring payroll accuracy, compliance, and responsiveness, with a strong focus on serving internal customers (employees) with empathy, integrity, and urgency.

Core Values

• Safety: Makes the prevention of injuries and vehicle incidents his/her number one priority
• Integrity: Is truthful and honest in words and actions
• Empathy: Understands and appreciates his/her customers’ or teammates’ positions
• Urgency: Gives immediate attention to important tasks without compromising safety

Essential Functions

• Maintain strict adherence to all company safety rules, regulations, procedures, and practices.
• Prepare and submit Certified Payroll reports for Davis-Bacon projects using LCP Tracker and standard reporting methods; ensure compliance with prevailing wage and contract requirements.
• Enter and maintain accurate employment data, wages, deductions, compensation changes, and other payroll-related information in payroll systems and company databases.
• Process compensation changes, including wage increases, promotions, adjustments, and changes resulting from Performance Evaluations, ensuring accurate payroll implementation.
• Administer wage garnishments, child support orders, tax levies, and other court-ordered deductions in compliance with federal, state, and local regulations.
• Monitor and manage the Payroll Inbox daily; respond to employee and management inquiries in a timely, professional manner.
• Execute weekly payroll processing, including commission payroll cycles, ensuring accurate calculation and timely distribution of wages.
• Research and resolve payroll questions and discrepancies in partnership with field leaders and managers.
• Set up, review, and distribute payroll-related reports and data to managers.
• Maintain proper documentation and audit trails for payroll and pay-related changes.
• Protect the confidentiality of employee payroll and personal information at all times.
• Perform other duties as assigned by supervisor.

Requirements

• Possess high school diploma or equivalent.
• Possess and demonstrate excellent communication and customer service skills.
• Possess three or more years of experience with processing payroll.
• Possess strong mathematical skills and ability to sort, analyze, and understand numerical data.
• Possess excellent administrative, planning, and organizational skills.
• Ability to handle a dynamic, evolving, and fast-paced workload, with the ability to timely coordinate and perform concurrent activities and processes.
• Demonstrate skill, experience, and proficiency with technology to include Microsoft Office (especially Excel) and Internet researching.
• Possess follow-up and follow-through skills.
• Demonstrate initiative; anticipate, seek out solutions, and implement those solutions.
• Possess a professional demeanor (appearance, attitude, and behavior).
• Ability to deal diplomatically and communicate effectively with internal and external customers.
• Ability to work independently without direct supervision.
• Ability to coordinate and perform multiple activities in a timely manner.
• Ability to maintain a sense of urgency and remain calm when handling emergencies.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• See well (either naturally or with correction).
• Ability to wear personal protection equipment such as hard hat, safety glasses, hearing protection, gloves, fall protection, safety shoes, high visibility vest, and others as required.
• All employees are expected to use good judgment while performing physical job requirements and aware of their own personal physical limitations. Heavy lifting above 80 lbs. requires pre-planning and the use of material lifting equipment or personnel.
• Physically capable of working with hands and legs as outlined below.

NA = Not at all, O = Occasional (0-33%), F = Frequent (34-66%), C = Constant (67-100%)

• F – Light (up to 20 lbs.) lifting, carrying, pushing, pulling
• O – Moderate (21-50 lbs.) lifting, carrying, pushing, pulling
• NA – Heavy (51-80 lbs.) lifting, carrying, pushing, pulling
• NA – Kneeling, crouching, bending, stooping
• F – Repetitive motion
• O – Reach above shoulder
• O – Standing, walking
• C – Climbing ladders
• NA – Working at heights

This position will primarily be in an indoor, office work environment.

Equal Opportunity Employer, including disabled and veterans.