Payoff & Servicing Specialist

Easystreetcap; Irvine (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company sponsored health insurance

Company sponosred 401(k)

Paid vacation time

Paid sick leave

Job summary

Easy Street Capital is seeking a Payoff & Servicing Specialist to manage payoff, reinstatement, and VOM requests across our residential mortgage portfolio. This hands-on role requires ownership from receipt through completion and a strong eye for detail.

You will generate, review, and distribute payoff statements and VOMs, validate accruals and fees, resolve discrepancies, and support ongoing servicing improvements within a collaborative team in Irvine, CA.

Qualifications

• Bachelor’s degree required.
• 2+ years of mortgage servicing, asset management, private lending, loan operations, or related experience.

Responsibilities

• Generate, review, and distribute payoff statements for loans serviced in-house
• Review and approve payoff statements for sold loans serviced by FCI
• Generate, review, and distribute reinstatement quotes and Verifications of Mortgage (VOMs)
• Validate principal, interest accruals, default interest, fees, extensions, advances, and applicable credits
• Research and resolve discrepancies using loan history, servicing data, and supporting documentation
• Maintain the active payoff and reinstatement tracker for Operations and Accounting to monitor outstanding quotes and incoming wires
• Provide the frontline Servicing team with status updates and support related to active requests
• Maintain accurate supporting documentation for exceptions
• Support additional servicing functions and process improvements as business needs evolve

Skills

Numerical skills

Problem-solving

Attention to detail

Time management

Communication skills

Education

Bachelor's degree

Job description

Easy Street Capital is a private real estate lender serving real estate investors around the country. Defined by an experienced team and innovative loan programs, Easy Street Capital is the ideal financing partner for real estate investors of all experience levels and specialties. Whether an investor is fixing and flipping, financing a cash-flowing rental, or building ground-up, we have a solution to fit those needs.

Easy Street Capital is seeking a Payoff & Servicing Specialist to manage payoff, reinstatement, and Verification of Mortgage (VOM) requests across our growing residential mortgage portfolio.

This is a hands‑on role for someone who understands the logic behind loan‑level calculations and can identify when something does not look right. The right person will take ownership of requests from receipt through completion.

• Generate, review, and distribute payoff statements for loans serviced in-house
• Review and approve payoff statements for sold loans serviced by FCI
• Generate, review, and distribute reinstatement quotes and Verifications of Mortgage (VOMs)
• Validate principal, interest accruals, default interest, fees, extensions, advances, and applicable credits
• Research and resolve discrepancies using loan history, servicing data, and supporting documentation
• Maintain the active payoff and reinstatement tracker for Operations and Accounting to monitor outstanding quotes and incoming wires
• Provide the frontline Servicing team with status updates and support related to active requests
• Maintain accurate supporting documentation for exceptions
• Support additional servicing functions and process improvements as business needs evolve

Required

• Bachelor’s degree
• 2+ years of mortgage servicing, asset management, private lending, loan operations, or related experience
• Strong numerical and problem‑solving skills
• Highly organized with exceptional attention to detail
• Ability to manage competing priorities and time‑sensitive deadlines
• Strong written and verbal communication skills
• Proactive, resourceful, and comfortable taking ownership

Preferred

• Experience with business‑purpose, hard money, bridge, fix‑and‑flip, or Residential Transition Loans (RTL)
• Knowledge of Dutch and non‑Dutch interest accrual methodologies
• Knowledge of construction/rehab holdbacks, draw activity, rehab suspense, and interest reserves

• Company sponsored health insurance
• Company sponosred 401(k)
• Paid vacation time
• Paid sick leave