Payments Product Delivery Associate - Real-Time

JobCubby; Jersey City (NJ); On-site; USD 85,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City is seeking a Product Delivery Associate to support the development and delivery of payment solutions by partnering with Product Managers and technology teams.

You will gather and document business requirements, analyze processes, and help translate needs into actionable user stories. This role offers exposure to payments, product development, and business analysis, with opportunities to contribute to product enhancements and launches while collaborating across

Qualifications

• 2+ years of experience in business analysis, product management, project management, technology, operations, or a related field.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to gather, organize, and document information effectively.
• Strong written and verbal communication skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in Microsoft Excel, PowerPoint, and other standard business tools.

Responsibilities

• Support Product Managers and Product Delivery Managers in gathering, documenting, and maintaining business and technical requirements.
• Assist in creating process flows, field mappings, and other documentation to support product development and implementation activities.
• Help translate business needs into user stories, acceptance criteria, and functional requirements.
• Participate in stakeholder meetings, workshops, and requirement review sessions.
• Partner with technology teams to clarify requirements and support testing activities.
• Assist with documenting validation rules, exception scenarios, and operational processes.
• Maintain project documentation and support requirements traceability activities.
• Conduct basic data analysis and research to support product decisions and enhancements.
• Help identify opportunities to improve processes, reporting, and user experiences.
• Escalate issues, risks, or dependency concerns to senior team members as appropriate.
• Support product launches, change management activities, and post-implementation reviews.

Skills

Analytical thinking

Requirements gathering

Documentation

Written and verbal communication

Cross-functional collaboration

Excel & PowerPoint

Organizational skills

Learning agile methodologies

Education

Bachelor's degree in Business, Finance, Information Systems, Technology, or related discipline

Tools

Microsoft Excel

PowerPoint

Job description

JPMorgan Chase & Co. in Jersey City is seeking a Product Delivery Associate to support the development and delivery of payment solutions by partnering with Product Managers and technology teams.

You will gather and document business requirements, analyze processes, and help translate needs into actionable user stories. This role offers exposure to payments, product development, and business analysis, with opportunities to contribute to product enhancements and launches while collaborating across