Payments Processor Operations & Data Specialist

Sutton Bank; Sioux Falls (SD); On-site; USD 85,000 - 125,000; Full time

Job summary

Sutton Bank is seeking a data-savvy professional to support the Payments Team in comprehensive data management. You will monitor daily processor data ingestion, collaborate with third‑party vendors to resolve data quality issues, and work with internal teams to ensure downstream systems operate smoothly.

The role requires a Bachelor’s in CS, at least five years in card/payment processing, strong SQL and database skills, and experience with data mapping and conversion.

Qualifications

• Bachelor's degree in CS or related field.
• Minimum five years in card, network, or payments processing.
• Experience with data mapping/conversion and large data files.
• Experience with relational and non-relational databases.
• Familiarity with vendor management and data quality.

Responsibilities

• Manage assigned Payments Processor accounts and operational items/issues.
• Create, maintain and distribute dashboards for company KPIs with internal stakeholders.
• Understand daily reporting file specifications with card processors.
• Own Payments data file specifications and ensure partner reporting accuracy.
• Map new partner file specs to Sutton specs ensuring data integrity.
• Lead processor integration efforts and improve relationships and programs.
• Assist in vendor selection and balance reconciliation processes.
• Ensure procedures for data management and change management are followed.
• Monitor processor performance against SLAs and document data quality indicators.
• Query, analyze data to troubleshoot issues and drive improvements.
• Review and modify vendor configurations and deployment efforts.
• Perform problem management and escalate as needed.
• Present findings from data analyses and develop new validation processes.

Skills

Payments industry knowledge

Analytical thinking

Data mapping/conversion

SQL proficiency

Vendor management

Communication skills

Problem solving

Self-directed

Education

Bachelor's Degree in Computer Science

Tools

MySQL

Oracle

SQL Server

HPCC/ECL

Job description

Sutton Bank is seeking a data-savvy professional to support the Payments Team in comprehensive data management. You will monitor daily processor data ingestion, collaborate with third‑party vendors to resolve data quality issues, and work with internal teams to ensure downstream systems operate smoothly.

The role requires a Bachelor’s in CS, at least five years in card/payment processing, strong SQL and database skills, and experience with data mapping and conversion.