Payments Platform Product Manager, VP

Citibank; New York (NY); On-site; USD 129,000 - 195,000; Full time

Job summary

Citibank is seeking a Payments Platform Product Manager to lead the modernization of cash management products on the CitiDirect platform. This role involves creating a product vision, managing product development, and aligning stakeholders to drive business results. Ideal candidates will have significant experience in product management within financial services and a strong background in agile methodologies.

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages

Qualifications

• 6+ years of relevant experience in product management.
• 3+ years’ experience in digital product management.
• Experience working with agile methodologies.

Responsibilities

• Create product vision and roadmap aligned to business priorities.
• Lead development and launch of cash management products.
• Work closely with engineering teams for technical solutions.

Skills

Agile

Analytical thinking

Communication

Product Management

Stakeholder management

Education

Bachelor’s degree in Finance, Business Administration, Computer Science

Master’s degree

Job description

Treasury and Trade Solution (TTS) is a leading provider of cash management, treasury, trade, clearing, depository receipts and commercial cards services. TTS has a global network spanning more than 90 countries and is unique in the industry for its reach, interoperability, and flexibility. We provide clients with dynamic information, platforms, tools, and APIs to effectively manage their portfolios, financial positions, working capital and supply chains.

Our CitiDirect platform, which provides industry-leading comprehensive online banking capabilities to our clients via our desktop and mobile, is currently undergoing a multi-year large scale transformation tackling ecommerce-scale growth as well as the retirement of legacy infrastructure. We are building out a next generation best-in-class set of capabilities that will evolve as our client, market and regulatory needs evolve across the globe.

As a Payments Platform Product Manager, you will be a leader in this transformation driving the modernization of cash management products that are offered on the platform and evolution into a strategic target state. You will sit on the CitiDirect Cash Products team, lead the development of payment capabilities and work closely with the business, clients, technology, regional partners, and design toward their delivery.

Responsibilities

• Creates a product vision aligned to business priorities and corresponding roadmap and release plan. Contributes to organizational OKRs.
• Leads development and launch of "whole products", in the broadest sense (i.e., orchestrate go-to market, legal diligence, continuous operational improvement, budget/investment spend, partnerships, API integrations, training, support, etc.).
• Understands market and users through research and data. Has a pulse on competitors but also a forward-thinking view of our client’s digital platform expectations. Drives product enhancements, updates to vision/roadmap to maximize client satisfaction and improve business outcomes.
• Clearly defines epics, prioritizes based on product vision/roadmap, identifies risks/dependencies, and tracks end-to-end workflow via Jira.
• Work closely with engineering teams to help identify the best technical solutions that fit our platforms strategic target state.
• Aligns stakeholders around strategic initiatives and key decisions, e.g., orchestrate and present effective executive reviews with minimal support/oversight.
• Understands the business and sees how all functions of the company contribute to the growth of the business. Learns how to get things done organizationally.
• Has responsibility to deliver significant direct business results and authoritative advice regarding product development that necessitates a degree of responsibility over technical strategy.
• Manages and implements a variety of products and solutions to address client needs.

Qualifications

• 6+ years of relevant experience
• 3+ years’ experience in digital product management
• Experience working with agile, agile certification preferred
• Financial services experience, Corporate Treasury/Payments a plus
• Practical knowledge of software development
• Proven track record of successfully managing in a large and complex business
• Intellectual curiosity, analytical and conceptual thinker
• Proactively seeks and develops new opportunities
• Passionate about providing a great experience to the users of your product
• Excellent communication skills, able to relay tactical and technical concepts to broad business audiences (e.g., benefits vs features)
• Cleanly frames and adds structure to chaotic/ambiguous situations and decisions
• Proven track record as change agent, with ability to encourage and embrace innovative ideas and solutions
• High emphasis on “getting to yes” and building intercompany relationships

Education:

• Bachelor’s degree/University degree in Finance, Business Administration, Computer Science, specialized analytics or related discipline.
• Master’s degree preferred

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Job Family Group:

Product Management and Development

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Job Family:

Product Development

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$129,840.00 - $194,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jun 06, 2025

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