Payments Platform Product Manager, VP

CITI; Denver (CO); On-site; USD 129,000 - 195,000; Full time

Job summary

CITI is seeking a Payments Platform Product Manager to drive the modernization of cash management services. This role involves product vision creation, agile team collaboration, and enhancing user experiences, demanding expertise in product management within the financial services sector.

Benefits

Medical, dental & vision coverage

401(k) plan

Paid time off packages

Wellness programs

Qualifications

• 6+ years of relevant experience.
• 3+ years' experience in digital product management.
• Proven track record managing complex products.

Responsibilities

• Creates product vision and roadmap aligned to business priorities.
• Leads development and launch of comprehensive payment products.
• Manages stakeholder alignments and risk assessments.

Skills

Analytical Thinking

Communication Skills

Product Management

Agile Methodology

User Experience Focus

Education

Bachelor's degree in Finance, Business Administration, Computer Science

Master's degree preferred

Job description

Treasury and Trade Solution (TTS) is a leading provider of cash management, treasury, trade, clearing, depository receipts and commercial cards services. TTS has a global network spanning more than 90 countries and is unique in the industry for its reach, interoperability, and flexibility. We provide clients with dynamic information, platforms, tools, and APIs to effectively manage their portfolios, financial positions, working capital and supply chains.

Our CitiDirect platform, which provides industry-leading comprehensive online banking capabilities to our clients via our desktop and mobile, is currently undergoing a multi-year large scale transformation tackling ecommerce-scale growth as well as the retirement of legacy infrastructure. We are building out a next generation best-in-class set of capabilities that will evolve as our client, market and regulatory needs evolve across the globe.

As a Payments Platform Product Manager, you will be a leader in this transformation driving the modernization of cash management products that are offered on the platform and evolution into a strategic target state. You will sit on the CitiDirect Cash Products team, lead the development of payment capabilities and work closely with the business, clients, technology, regional partners, and design toward their delivery.

Responsibilities

• Creates a product vision aligned to business priorities and corresponding roadmap and release plan. Contributes to organizational OKRs.
• Leads development and launch of "whole products", in the broadest sense (i.e., orchestrate go-to market, legal diligence, continuous operational improvement, budget/investment spend, partnerships, API integrations, training, support, etc.).
• Understands market and users through research and data. Has a pulse on competitors but also a forward-thinking view of our client's digital platform expectations. Drives product enhancements, updates to vision/roadmap to maximize client satisfaction and improve business outcomes.
• Clearly defines epics, prioritizes based on product vision/roadmap, identifies risks/dependencies, and tracks end-to-end workflow via Jira.
• Work closely with engineering teams to help identify the best technical solutions that fit our platforms strategic target state.
• Aligns stakeholders around strategic initiatives and key decisions, e.g., orchestrate and present effective executive reviews with minimal support/oversight.
• Understands the business and sees how all functions of the company contribute to the growth of the business. Learns how to get things done organizationally.
• Has responsibility to deliver significant direct business results and authoritative advice regarding product development that necessitates a degree of responsibility over technical strategy.
• Manages and implements a variety of products and solutions to address client needs.

Qualifications

• 6+ years of relevant experience
• 3+ years' experience in digital product management
• Experience working with agile, agile certification preferred
• Financial services experience, Corporate Treasury/Payments a plus
• Practical knowledge of software development
• Proven track record of successfully managing in a large and complex business
• Intellectual curiosity, analytical and conceptual thinker
• Proactively seeks and develops new opportunities
• Passionate about providing a great experience to the users of your product
• Excellent communication skills, able to relay tactical and technical concepts to broad business audiences (e.g., benefits vs features)
• Cleanly frames and adds structure to chaotic/ambiguous situations and decisions
• Proven track record as change agent, with ability to encourage and embrace innovative ideas and solutions
• High emphasis on "getting to yes" and building intercompany relationships

Education:

• Bachelor's degree/University degree in Finance, Business Administration, Computer Science, specialized analytics or related discipline.
• Master's degree preferred

------------------------------------------------------

Job Family Group:

Product Management and Development

------------------------------------------------------

Job Family:

Product Development

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

New York New York United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$129,840.00 - $194,760.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Anticipated Posting Close Date:

Jun 06, 2025

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.